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At Jackpot City Casino, I found plenty in the way of bonuses.

Simply by checking the promos page, I came across deposit match bonuses, free spins, and even loyalty rewards. The platform has a good range of offers for both new and existing players, and what I appreciate most is that the bonus amounts are usually high. There are no half measures taken here.

Like at any other casino in the universe, the promos on Jackpot City do come with terms and conditions. It’s important to get familiar with them before claiming any offer, please do read them in full. But I’ve pulled together some key bits of info for you:

• The minimum deposit for match bonuses is usually $10
• Bonuses come with a 35x wagering requirement before you can withdraw funds from them
• A maximum cash out of 6x the bonus amount is usually in place
• Bonus validity period is anything up to 60 days but can be much less
• Free spins are awarded on specific slot games.

Now we’ll look at some of the bonuses I found in more detail. Remember these can and do change constantly, so these promos may not be around by the time you hit Jackpot City. Still, they should help you get an idea of what to expect. 

Welcome Bonus 

When I was new at Jackpot City Casino, they did offer me a bonus to claim on my early deposits. This was a percentage match offer that was capped. Something like 100% up to $1,600 across your first four deposits, for instance. And all the terms I outlined above were in force here.

Free Spins

From what I could gleam, Jackpot City Casino regularly dishes out free spins bonuses. They’re usually assigned to a slot game with a jackpot prize. So you can say the site stays true to its name. These free spins are available pretty much daily, so you need to be consistent and play regularly to make the most of them.

Jackpot City Casino Loyalty Program

The six-tier loyalty program at Jackpot City Casino is a knockout. It was one of my favorite things here overall. You join by default, so everyone’s a member, but you must play games and build loyalty points to climb the levels. Higher ranks mean better bonuses and rewards, and they’ll come more and more regularly. I didn’t have enough time on my hands to climb far for the purposes of this review. But even at the lower levels, I could tell this was a scheme worth engaging with. 

I was also able to exchange my loyalty points for bonus credits, which worked well for playing games. You should try it, too.

Bonus Withdrawal Difficulty

The typical wagering requirement at Jackpot City Casino Canada is 35x, which is average by industry standards. As such, I had no difficulty meeting it. Besides, the bonus validity period is up to 60 days, which is way longer than most. But do always check those terms, as the periods for some bonuses are much shorter. 

I used banking options like Interac and Instadebit to get my money out. The methods are secure, and they process in 24 to 48 hours. So I’m happy to say I found no red flags here. Getting your winnings at Jackpot City is all very much as expected. 

Joining Jackpot City in Canada gives you access to 700+ games, including slots, jackpots, table games, and live dealer titles. The range isn’t as wide as some other sites, sure. But I commend the site for its quality and variety. Sometimes less really is more. Particularly if you’re chronically indecisive like me. Just tell me what to play! 

Table Games

I was happy to see a solid selection of RNG table games at Jackpot City Casino. Some sites are ditching these altogether and focusing entirely on the live stuff. Which is a mistake in my eyes. Sometimes I’d rather just play at my own pace, you know?

The site carefully sections its online blackjack, roulette, baccarat, video poker, and video bingo within tabs. This is a good call. It’s way more intuitive than having everything thrown together on the same list. Overall, I counted 60+ titles in the lobby, which is good going. 

If you need somewhere to start, I’d happily recommend:

• Multifire Auto Roulette
• Baccarat Professional Series 
• MultiHand Blackjack Surrender.

Slots

Online slots are the star attraction at Jackpot City Casino Canada, with over 400 titles present. That number won't have the top slot sites quaking in their boots, but it's still plenty for us to go at.

The games are neatly arranged, with lots of tabs and separate menus. This makes it easy to find what you’re looking for. No endless scrolling needed here. You absolutely have to go digging under the jackpot-related tabs. There are some huge jackpots to be found here, with some prize pools starting at $2 million.

One feature I really liked. Jackpot City includes a detailed guide for its most popular games. Via the guide, you can learn how to play, any important rules, what bonus features to expect, and so on. It’s nice to see a site put the extra work in on something like this. Other casinos would be happy leaving you to figure the games out yourself (with plenty of wasted wagers along the way).

Three slots I tried and really enjoyed:

• Agent Jane Blonde Returns
• Wolf Blaze Megaways
• Mega Moolah.

Live Casino Games

If you’re after a more authentic feel, you’ll be heading for the live lobby. I, too, spend a good chunk of my game time here. 

Jackpot City is home to 60+ live dealer games. That’s good going, but nowhere near the scale of some of Canada’s biggest online casinos. But quality is definitely assured here, that much I can tell.

The collection includes live blackjack, roulette, and baccarat, each with a separate tab to save you from scrolling. What’s nice is that you can see game previews without needing to dive straight in. Do take a few seconds to watch this preview of the game. It’ll give you an idea of what to expect if and when you join the table.

As for three live titles I’d recommend here:

• Live Speed Baccarat
• Eclipse Blackjack
• Auto Roulette.

Any serious online casino will run just fine in your mobile browser. But personally, I like to have a dedicated app. Particularly for a casino I plan to come back to often. The best online casino apps just make things that bit slicker. 

So I was pleased to see Jackpot City Casino does have a dedicated app on both iOS and Android. While the apps carry the same design as the site, they're that bit more responsive and fast. Little wonder then that the apps score 4.3+ star ratings in the App Store and Google Play. Of course, the browser site is still there if you prefer. But it’s nice to have options.

I wasn’t surprised to find a fairly short list of software developers at Jackpot City. That’s what you’d expect from a site with game totals in the hundreds, rather than thousands. 

The site’s titles are mainly from Games Global – who were called Microgaming until recently – and its partnering studios like On Air. For the record, Microgaming is a leading brand for jackpots and the name behind the popular Mega Moolah. So this is good news. And shows the site living up to its name yet again.

Pragmatic Play is the other big developer on Jackpot City. I enjoy Pragmatic Play slots, particularly for their special features like tumbling reels and free spins. 

At Jackpot City Canada, there are about eight casino payment options for deposits and withdrawals. These include Interac and InstaDebit, plus bank cards, e-wallets, e-vouchers, and e-checks. Mobile options like Apple Pay are also available. Though no Google Pay, unfortunately.

There aren’t a huge number of options here. But the payment methods that are accepted are all established and reliable. Besides, the processing time is fast. Deposits are instant, while payouts take 24 to 48 hours. Some of my e-wallet withdrawals were quicker even than that. 

How to Sign Up and Deposit

I was able to register and fund my Jackpot City account in less than five minutes. You can do the same by following the below steps:

• Hit the big pink Play Now button on this page. You’ll be taken direct to Jackpot City, and your welcome bonus will come with you. 
• Fill out the registration form. You’ll need to choose a username and password. And share details like your name, date of birth, and address. 
• Accept the terms and confirm you’re of age. Just tick the boxes. Then you’re all good to go.
• You’re in! No further verification is needed at this point. 
• Head for the cashier. It’s in the top right corner. Click Bank and then choose Deposit. 
• Choose a payment method and enter an amount. Remember to meet the minimum, including any minimums that apply to the bonus. 

The funds should land in your account instantly. If they aren’t there after a few minutes, contact customer support.

Customer Safety

In Canada, Jackpot City Casino is licensed by iGaming Ontario under number OPIG1236392. I also confirmed that the site holds a Kahnawake Gaming Commission license with number 00892. This puts to bed any doubt about the platform’s legitimacy in Canada. These guys have been around coming up for three decades, after all.

Since the games come from Games Global and Pragmatic Play, you can be sure of fair outcomes. These providers, like all reputable providers, use verified Random Number Generators (RNG). Jackpot City Canada has certification from testing agency eGOGRA, confirming its games to be up to industry standards. 

How to Prove Your Identity

Reputable online casinos comply with something called Know Your Customer (KYC) regulations. These make clear that sites should know who their players are. Or more importantly, that they’re of legal age, aren’t doing anything illegal, and are using legitimate funds.

As part of this, you may eventually be asked to verify your identity. This is done by sharing evidence that displays your details. You’ll need to provide:

• For identity verification: a valid government-issued ID Card, driver’s license, or passport (front and back).
• Address verification: a utility bill or bank statement from the last six months.

Once you send things off, verification takes two to seven days. it’s mandatory. So ensure you get it done as soon as it’s requested. Otherwise you may not have full use of your account, including withdrawals. 

Responsible Gambling

I always tell people to judge a casino on its approach to responsible gambling. It tells us a lot. 

So I was glad to see Jackpot City do well here. A full suite of tools are available over on the responsible gambling page. They include things like daily, weekly, and monthly limits for deposits and losses. There’s also self-exclusion for longer term management of gambling habits. 

To accompany these tools, I found links to Gamble Aware, ConnexOntario, and Gamblers Anonymous for professional, responsible gaming support.

Live chat and support tickets are the two customer service channels available on Jackpot City for Canadians. In my experience, the agents were attentive and professional when chatting in real time. Though I was first connected to a bot before requesting to speak with an agent.

I found the ticket option good for detailed queries that may take a while to resolve. Jackpot City shares copies of all responses to your email, so it’s easy to keep track. 

If you're the DIY type, there’s a Help Center and FAQ page to consult. I sometimes dunk on FAQs hubs. But this one was pretty useful. It has categories like Withdrawal, Promotions, Deposits, Verification, and so on. So it’s easy to find what you need. 

The Help Center has a New to Jackpot City category. You should check it out if it’s your first time on the platform.

Jackpot City Casino Review in Summary

Jackpot City’s obvious selling point is its heritage and reputation. Being in the business 26 years and counting is no small feat. And regulatory approvals from the Kahnawake Gaming Commission and iGaming Ontario speak volumes. 

Turning to the games, I was happy with the variety at Jackpot City. All the main categories are catered for, including slots, table games, and live dealer options. Plus there are some incredible jackpots with huge prize pools. The Must Win jackpot options are innovative, and you should check them out if you sign up. 

My only gripe is that the overall game count. Sure, quality over quantity. But it’s odd to see a site not even hit 1,000 when there are so many good games out there. Part of the explanation is that this is a Games Global powered casino first and foremost. It’s a good thing that the platform has added Pragmatic Play to its provider list. and I hope more providers feature as time goes on. All in all, I’m happy to recommend Jackpot City. Especially so if you’re a slot and jackpot fan.

What Surprised Me

The Must Win jackpots at Jackpot City Casino are the highlight for me. They consist of two jackpots: Daily and Rapid. The Daily jackpot must be won daily (duh!), while the Rapid jackpot is won only once the pool reaches a particular amount. Basically, Must Win jackpot games have two separate jackpots to be won, and I’ve not really seen this done before.