Updated by Natasha Alessandrello
Editor
Fact Checked by Jamie Mulligan
Koi Casino offers the biggest online casino bonuses in its Promotions section. It has a special welcome bonus for Canadian players - new players will receive a match deposit bonus. Simply open a new Koi Casino account, go the bonus section to make your first deposit, and receive the bonus which can be used on your favourite slot games.
There are some general casino bonus terms and conditions to be aware of, as well as some which are specific to the Koi Casino welcome bonus. Here are the ones you should pay close attention:
There are other terms and conditions to be aware of, but those are the main ones. The Koi Casino welcome bonus is aimed mainly at slot players, given that bonus funds wagered on live dealer games and table games will not contribute to the bonus wagering requirements.
Free spins casinos like Koi Casino also have regular offers for existing members. You can get free spins throughout the week. On Tuesday, Thursday and Friday every player gets one free spin with a prize pool of €1,100 up for grabs. The bonus amount for the winner is €500.
In addition, you can get a cashback bonus of up to 15% every day. All you need to do is make a deposit and the next day, check your e-mail to see what your bonus is, before logging in and playing.
At the time of review, there is no live casino welcome bonus available for new Koi Casino players. During the registration process, players are asked if they would like to receive marketing emails. We recommend opting in so you receive the latest live casino bonuses and promotions straight to your inbox, as there might be the occasional live casino promotion.
Koi Casino is entirely focused on online casino and live dealer games. There is no sports betting on offer, and as such, there is no sports bonus for players to claim.
Many online casino players enjoy bingo, but there are no bingo rooms at Koi Casino. Instead, they put all of their care and attention into offering Canadian players a best-in-class online casino experience.
Unfortunately, Koi Casino does not have a VIP program at present. However, during registration, or at any time, players can opt in to receive marketing emails in the My Account section. This is the best way for existing players to get great prizes for their play. Koi Casino may offer match deposit offers or casino bonuses and promotions, so be sure to opt in to this correspondence so you don’t miss out. A VIP program would be a good addition and might be something Koi Casino looks to add at some point.
Koi Casino is a fully-licensed online casino. They carry a Curacao license (8048/JAZ) which should be reassuring for Canadian players. The site also has RNG-certified and SSL Secure logos in the footer. This means players can play knowing the games are independently tested, which means fairness is guaranteed. It also indicates that Koi Casino takes all reasonable steps to ensure player data and payment information is encrypted, to keep it safe from harm.
For further information, or for assistance with any account query, live chat is available 24/7 via the link at the bottom left of the site. Alternatively, in the site’s footer, you’ll find a ‘Contact Us’ link, where a contact form can be filled in, if you’d rather not wait for a response in real-time. In either event, the customer support team is very helpful, and knowledgeable and will always aim for a first-time resolution.
Also in the site’s footer is a link to the casino’s responsible gaming section. There are no responsible gaming tools at present at Koi Casino, but there is plenty of helpful information available, including details of third-party organizations that can provide support to anyone suffering from a gambling problem. You can also contact the support team if you would like to self-exclude.
One of the biggest pluses for Koi Casino Canada is its casino game selection. Players with preferences of all kinds will be well catered for. We were blown away by the range of online slot games in particular, but there’s also a decent selection of table games and a very extensive selection of live dealer games. Just as impressive is the number and quality of casino software providers it is paired up with.
A choice of 24 table games might not sound like much, but it’s certainly a case of quality over quantity. roulette and blackjack are the most prominently featured games in the lobby, with a decent variety of each. Electric Elephant’s Who Wants to be a Millionaire-themed Millionaire Roulette is a title which is always popular with casino players and is a real standout. Casinos.com provides an in-depth list of roulette sites if you want to search for more unique roulette variants.
Other popular table games at Koi Casino include American Roulette by NetEnt, Blackjack Neo by Relax Gaming and High Streak Blackjack by Switch Studios.
If you’re looking for a different kind of table game from what you usually find at online blackjack sites, be sure to check out Baccarat Deluxe or Baccarat Pro. Players who enjoy video poker are covered too, thanks to titles like Jacks or Better and Deuces Wild.
The selection of online slots at Koi Casino is fantastic. There are well over 1,000 for Canadian players to choose from. The slots here come from a huge range of casino software providers – more than 70 of them in fact.
Some of the video slots available are among the most popular online slots in the world. We were delighted to find Koi Casino is another of the growing list of NetEnt casinos, with classic slot games like Starburst, a variety of games from Play’n GO’s Riche Wilde series, including the ever-popular Book of Dead, and Gonzo’s Quest Megaways by Red Tiger Gaming.
That’s just a small sample of what you’ll find in the Koi Casino lobby. In truth, any big-name online slot can be found here, thanks to the huge number of top software providers.
New online slots are being added all the time too. And, for those who quickly get burned out on their favourite casino games, a New Games section in the casino lobby will show the best new releases. The Koi Casino slots portfolio is growing all the time. Whether you want a new title, a high volatility slot, or a classic slot, you’ll find what you want.
We were pleasantly surprised to see the Koi live casino lobby carries games from multiple different software providers. By using these leading providers, it allows online live casino sites to offer players a varied gaming experience, with games of the highest quality.
If you're looking to play live dealer blackjack online, then you will be playing at tables provided by Pragmatic Play. This first-class games provider is responsible for the entire blackjack offering. Depending on your preferences, hands can be played for as little as C$2 or as much as C$10,000, so there’s something for everyone.
Live roulette is courtesy of Pragmatic Play, EGT and OnAir Entertainment. Much like blackjack, the range of stakes accepted is great, with wagers for as low as 20 cents accepted on some tables.
Live game shows are the real star of the Koi Casino live casino lobby though. Monopoly Big Baller from Evolution Gaming and Pragmatic Play’s Mega Wheel are among the most popular live casino games in the world. You’ll find them and a handful of other top live game show games at Koi Casino Canada.
One of the real selling points of Koi Casino CA is the impressive performance of the site. Whether you’re depositing, browsing the lobby or playing Koi casino games, there’s no noticeable loading time and the pages are ultra-responsive.
The lobbies are laid out in a user-friendly way too. Five simple sections divide the extensive casino game library – Slots, Popular, Live Casino, Table Games and All Games. Games can be filtered by provider, sorted A-Z, or you can use the search bar to find a particular game or provider.
The layout and usability translate to mobile too. While there’s no mobile app, Canadian players can access Koi Casino via their handheld device’s browser. The same great range of casino games and user-friendly site design can all be found there, and taken with you in your pocket.
For some players, banking options are the final barrier to joining an online casino. Koi Casino accepts Interac, MuchBetter and a select few cryptocurrencies – Bitcoin, Ethereum, Litecoin and Bitcoin Cash. The minimum deposit and withdrawal is C$30, which is a little higher than some of the best casinos for Canadians, but the range of payment methods is good. Withdrawals are quick too. They’re advertised as taking up to five working days, but in our experience, it’s usually quicker than this. It’s just one of many reasons why Koi Casino Canada is worth checking out.
Withdrawal times at Koi Casino will vary depending on the banking method you use. The advertised timeframe is up to five working days. In our experience, it is often shorter than this, but withdrawn funds should arrive within five days.
In the footer of the Koi Casino site, you’ll find the RNG Certified logo. This indicates that the games on-site are tested for fairness prior to going live for players to play for real money. This independent testing ensures fairness for all players and all games found in the casino’s extensive lobby.
Koi Casino carries the SSL Secure logo on site. 128 SSL bit encryption is used to safeguard information. This means all player data, whether it’s personal information or payment details, are maintained in a manner which is as safe as possible.
Yes, Koi Casino is legit. They offer casino games and online slots, which are tested for fairness, from some of the best casino software providers in the world. It’s a fully licensed casino with an impressive catalogue of online casino games.
Yes, players from all across Canada, except Ontario, can open an account and play at Koi Casino. Due to licensing restrictions in other locations, new players may be required to provide proof of address. Once you can verify that you are a Canadian resident, you can sign up and enjoy what Koi Casino has to offer.
Koi Casino has its headquarters in Cyprus. It is a brand of Njord Vantage Services Ltd. Its registered address is Voukourestiou, 25 Neptune House, 1st floor, Flat/Office 11 Zakaki, 3045, Limassol, Cyprus. In addition, Koi Casino holds its license in Curacao.
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Natasha Alessandrello is a Senior Editor in the Casinos.com content team. She began her career as a Features Writer for several weekly and monthly magazines, and has a decade’s worth of experience in writing, researching and editing casino content. She is interested in all equine sports, and enjoys blackjack and the occasional game of poker.
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