Jackpot City Casino Ontario Review

Jackpot City has been in business since the earliest days of online gaming. It launched in 1998 but is a relative newcomer to the Ontario online casinos market. In this business longevity is not easy to achieve and it marks Jackpot City casino as one that you should definitely consider. It puts on a highly polished performance whether you play on desktop or on its excellent Android and Apple iOS apps. 

Remember, you’ll need to be of legal gambling age (19+) and located in Ontario to sign up at this online casino, and you should always remember to gamble responsibly. 

As soon as you see the Jackpot City website, you’ll realize that it was definitely created with mobile casino payers in mind! The Jackpot City mobile casino works perfectly on both iOS and Android devices, and modern HTLM5 technology means that you can enjoy the same quality of gameplay on mobile as on desktop. Even the live dealer tables work really well on mobile devices.

For easy access, you can save a shortcut to Jackpot City on your phone or tablet’s home screen, and depending on your device, you can set up features like FaceID or TouchID to make logging in easier. Jackpot City even supports Apple Pay to make banking totally seamless on iOS devices.

Jackpot City Casino App

Jackpot City has a dedicated casino app for Ontario players in the Apple App Store, but player reviews are mixed. Bug fixes have improved location verification and a few other snags in more updated versions of the app. For players that have older versions, we recommend an update to improve the player experience.  The Play Store version is relatively recent and has no reviews yet, but it offers convenient access to the casino's platform for players who prefer to avoid searching for casino sites through their mobile browsers. 

When you’re ready to deposit, Jackpot City offers convenient options for Canadian players, for example Visa and Mastercard, eCheck, Interac, Instadebit, and Apple Pay. It’s great to see that the minimum deposit amount is low, at just $5. When you’re ready to withdraw, you’ll need to use the same method you used to deposit, for security reasons. While most withdrawals are processed really quickly, the time it takes to get your money might vary a little depending on the method, so you should allow up to 72 hours.

Jackpot City takes player safety very seriously, right from the get go. The first time you’ll see this is during the sign up process. Jackpot City will try to verify your account automatically using your details like name, date of birth, and address, but if that isn’t possible you’ll be asked to upload your ID documents before you can start playing. It’s very reassuring to see an online casino pay such strict attention to verification, as this is one of the ways you’ll know you’re playing at a legit online casino. 

🔒 Security

The reason Jackpot City focuses so much on safety and security, is because it is licensed under the Ontario Gaming Commission (license number OPIG1236392), issued in June 2022. When you play here, you’ll be using secure payment methods so that you don’t need to be concerned about your funds, plus a strict privacy policy means that your personal data is protected using encryption technology, firewall systems, and access control. The lock icon in the URL bar also tells you this this is a secure website. 

🛡️ Responsible Gambling

Another key element of a good online casino is a commitment to responsible gambling. There’s a very thorough responsible gambling page which you can access via the footer of the website (even before you sign up), and here you can find tips on responsible play, take a self-assessment, and read more about how you can set deposit and loss limits on your account, or self-exclude to block access.

⭐ Customer Support

There are several ways to get into contact with Jackpot City's support team. The Support team can assist you in English or French, and is available though Live Chat, email, or via the telephone. There is also a thorough FAQ section available that allows you to search by topic, which helps to resolve the most common queries. It covers topics like logging in and verification, so it's a handy resource if you're having any issues setting up your account.

Jackpot City is home to a big selection of over 800 of Canada’s finest online casino games from Microgaming and Pragmatic Play. With dozens of themes and hundreds of cool characters, most tastes are catered for - plus you can even enjoy classic casino games in the live casino section.

While there’s never a guarantee you’ll have a win, even when you’re playing at trusted online casinos like this, Jackpot City does pay out real money, and all of the games are totally fair. The slots use Random Number Generator technology and they all have a built-in RTP, determining how much they pay out over time.

There’s a whole section for live dealer games at Jackpot City, and you can enjoy some of the biggest games in the world: roulette, baccarat and blackjack. Within the table games section, you’ll find “video” versions of the games, which don’t have a live dealer, and which use Random Number Generators instead. Some of the top titles we’d recommend include Perfect Strategy Blackjack, Premier Blackjack with Side Bets, and Turbo Auto Roulette. There’s also a series of live casino games called “Real Roulette”, which are cinematic-style games, bringing together the best elements of live dealer games and classic games.

As you might expect, most of the 850 games available at Jackpot City are slots, and they come from two of the biggest providers in the world: Pragmatic Play and Microgaming. Although it’s a bit disappointing when online slot sites only use two providers, these are two of the best out there, so the selection and quality are still excellent. 

Some of the top games at Jackpot City include Break Away Deluxe, Thunderstuck II, and Arctic Enchantress, and as you’ve probably guessed already, themes are as diverse as myths and legends, classic games, ancient Egypt, and even animals. Look out for some thrilling special features like the fixed jackpots and expanding wilds in Amazing Zeus Link, or the multi-level bonus game in Microgaming’s Immortal Romance. 

To try your luck at winning up to seven figures, choose one of the massive progressive jackpots. Without a doubt, the biggest is Gold Factory Maple Moolah, which is popular with all players who prefer playing at the best paying online casinos. On top of this, there are also other jackpots like Kings of Cash, Divine Riches Helios, and African Quest.

While live dealer games aren’t the main focus on Jackpot City, there’s still a good selection to choose from, so the live casino section is definitely worth a visit. The games come from On Air and Pragmatic Play, both of which are respectable names in the live casino world. 

You can look forward to an experience that feels a lot like being in a real casino, thanks to HD streaming. You’ll be playing with a real, professional dealer, and you can even interact with them (and your tablemates) using the chat function when you’re at the table. We were pleased to see that the live dealer tables are also available on mobile, so you can take your own personal casino with you wherever you go.

In addition to the standard versions of games such as live casino roulette, you can also try out more unique options, like Live Private Roulette, Live Sports Roulette, Mega Roulette, and High Streak Blackjack.

The first thing that struck us about Jackpot City is just how easy it is to sign up for a new account. You just need to give account details like your email address and username for logging in, along with some personal details like your name, address, and date of birth. Usually, your account will be verified automatically, you then you’ll be ready to start playing before you know it!

Overall, we were thoroughly impressed with the Jackpot City experience, and one of the main reasons for this is the mobile optimization. More and more people are choosing to play on mobile to enjoy the freedom of gaming on the go, so all modern online casinos should be optimized to the level that Jackpot City is. 

Of course, one of the main reasons anyone chooses an online casino is the game selection, and with over 800 options, there’s plenty of variety at this one! The only slight disappointment is that the games only come from two providers, but Jackpot City couldn’t have chosen two better providers than Pragmatic Play and Microgaming. There are tons of reasons to try this online casino, and we’re confident it will only grow from strength to strength as time goes on.