Updated by Natasha Alessandrello
Editor
Fact Checked by Jamie Mulligan
An online casino where Canucks can enjoy sophistication and flair, PlayGrand Casino is as warm as a double-double on a frosty winter's day. Designed in granite and deep pink colours, this easy-to-use casino offers the hottest slots and casino games, a grand VIP program and a warm and inviting welcome bonus package for new players. To ensure its authenticity, PlayGrand operates with a UKGC and Malta license and is a proud White Hat Gaming family member. Does PlayGrand Online Casino deliver entertainment true to the Great White North, or does it leave you hanging in the cold? Read our PlayGrand Online Casino review and learn more about one of the top online casinos in Canada.
New players that sign up at PlayGrand Casino CA, and make the required C$10 minimum deposit, can opt-in to the PlayGrand welcome bonus and collect a free spins bundle. Players can double their first deposit and get two more casino bonuses afterward. Plus, there are extra free spins up for grabs.
Bonus terms and conditions must be fulfilled before bonuses can be withdrawn as real cash wins. This is a normal bonus condition at regulated online slot sites. Here are some essential T&Cs to take note of:
Compared to other Canadian online casino bonuses, PlayGrand Casino's offer is worth claiming as it offers new players the chance to boost their first three deposits. The wagering requirements align with industry standards, and the free spins are an excellent way to play real money slots for free.
PlayGrand also features exciting promotions to extend your gaming sessions with increased winning opportunities. The promotions are regularly updated, so consult the Promotions page at PlayGrand Online Casino Canada for more information.
PlayGrand Casino CA does not offer a bingo bonus, but it does have more than enough bingo and Slingo games to keep you busy long after the sun has set. Some top-rated bingo games include Break da Bank Again Bingo and Major Millions Progressive Bingo. If Slingo is more your style, try Game of Thrones Power Stacks Slingo, A Dark Matter Slingo or Links of Ra Slingo.
The Grand Club invites Canucks to take a seat at the VIP table and get the red carpet treatment. The VIP program offers four levels: Silver, Gold, Platinum and Diamond, each offering unique benefits to suit your gaming style. Rewards include a dedicated account manager, personalized weekly offers, birthday gifts, increased withdrawals, Cashback Bonuses, and exclusive gifts.
To become a VIP player, keep playing and depositing as usual, and the casino will alert you when you have reached the required levels. Your invitation will be sent via email, and depending on your gaming activity, you will be assigned a VIP tier. For any questions, feel free to contact [email protected].
PlayGrand is managed by White Hat Gaming Limited, which owns and manages over 40 popular brands. White Hat Gaming is registered under Maltese law with registration number C73232. It is regulated and licensed in Great Britain by the Gambling Commission under account number 52894 and the Malta Gaming Authority under licence number MGA/B2C/370/2017 (issued 01/08/2018).
After successfully registering a new account at PlayGrand, Canadian players must complete KYC (Know Your Customers) protocols to prove their age, identity, and location. This is done by uploading a copy of official documents to the customer support team. This step serves to comply with legal and regulatory requirements and is in place to avoid money laundering and bonus abuse. While many feel it is tedious, it is needed by law and only needs to be completed once.
As an online casino managed by White Hat Gaming, we were not surprised that PlayGrand offers exceptional customer support. To chat with the support team, the fastest contact is via the Live Chat feature, which is open 24/7, and emails can be sent to [email protected]. We tested the Live Chat, and the response time was less than a minute, and our email was answered in a speedy two hours.
To prove they value their players and want to provide the most entertaining gambling experience in absolute security, PlayGrand Casino combats against compulsive gambling by implementing several company policies and tools to promote responsible gambling in the Responsible Gaming section. Self-imposed player limits include daily limits. Hourly checks, time-outs, and self-exclusion are also available. Players can also complete a self-assessment questionnaire to measure the health of their online gambling.
PlayGrand Casino's game selection is a sight to behold! Powered by over 50 software providers, including award-winning companies like Microgaming, NetEnt and Scientific Games, Canucks can play thousands of slots, jackpot slots, poker, blackjack, roulette, bingo, slingo, and live dealer casino games. While the games collection is impressive, we did notice that there are no video poker games. If poker is a must when it comes to your online casino experience, you can find a list of the best poker sites in Canada at Casinos.com.
To find new games, players can use the search bar features, which list casino games by the game's name and software provider. To make it easy to choose a game, the game folders include "Top Games," "New Games," "Slot Games," #Table Games," "Live Casino," and "Jackpot Slots."
PlayGrand Casino CA features a formidable collection of table games based on poker, blackjack and roulette variants. PlayGrand offers European roulette games such as Roulette Nouveau and Double Ball roulette, as well as French and American roulette versions. There are multiple blackjack versions, and Caribbean stud poker, pontoon and baccarat games are also available.
No serious online casino would fail to include popular real money slots such as Gonzo's Quest, Book of Dead, Starburst, and Buffalo King Megaways. Luckily, PlayGrand has these titles and hundreds more in their lineup. Finding a slot game to play is easy. Click on "Slots" on the "Games" page, then choose a new game by clicking on "Megaways," "Cluster Pays," "Buy Feature," "Sticky Wilds, and "Classic."
Canucks are adventurous people, and there's no greater adventure than trying for a six and seven-figure progressive jackpot prize. PlayGrand Casino CA features all the best jackpot slot titles, such as Microgaming's MegaMoolah, Major Millions Progressive, and Alchemy Gaming's Wheel of Wishes.
PlayGrand’s Payout Percentage is 97.47%, as audited by independent company eCogra.
The live dealer casino is among the best online and is powered by Pragmatic Play and Ezugi. Canucks that cherish the thrills and adventure of brick-and-mortar casinos will be satisfied by the authentic atmosphere of the PlayGrand live casino. Play live games like AutoRoulette, Baccarat, Indian Roulette, Blackjack, and Texas Hold’Em against a live dealer, in real-time, from the comfort of your home.
PlayGrand Casino is a fantastic place to play your favourite slots and table games on desktop, tablet and iOS and Android mobile devices. Aside from the lack of video poker games, we can’t find anything to criticize and are sure you will love the selection of slots, progressive jackpots and live games. The overall look and feel of the site is impressive and will make Canucks feel welcomed right from the start.
After a thorough review by our dedicated casino professionals, PlayGrand gets the stamp of approval for being a secure and stylish online casino for Canadians. It's a top-notch gambling site delivered with a grand flair. Before we even looked at the games catalogue, the branding and website design blew us away; head over to PlayGrand and see for yourself. It's a primo destination that is worth trying, eh? No matter what floats your boat, slots or table games, not many casinos can hold a candle to PlayGrand.
For Canucks that see the value in regulated casino bonuses and promotions, the three-tiered welcome bonus package and 100 Free Spins can be unlocked with a C$10 minimum deposit. Use VISA, Mastercard, eWallets, and PaySafeCard, or deposit with one of the many Canadian-friendly payment providers. When it's time to withdraw your wins, your funds will be released in up to 24 hours, and then eWallets will deliver your wins in up to 24 hours, while VISA and Mastercard can take up to 3 business days.
PlayGrand has operated since 2015 and is a popular choice for gamblers looking for a trusted, safe and reliable online casino. If this casino intrigues you, register at PlayGrand Casino and make your C$10 deposit. Claim the 100% Match First Deposit Bonus and Free Spins, and have fun!
The average withdrawal time at PlayGrand Online Casino Canada is up to 24 hours for eWallets and up to 3 working days for VISA and Mastercard. Canadians can use VISA, Mastercard, Instadebit, PaySafeCard and multiple eWallets to withdraw. The minimum withdrawal is CC$10.
PlayGrand Casino is a regulated slots site operating with two legit licenses, Malta Gaming Authority and UK Gambling Commission. The games are certified for being fair and operate with random number generators. The game results are authenticated by independent companies such as eCogra.
Managed by a respected iGaming company, White Hat Gaming Limited, and registered according to UK and Malta gambling laws, PlayGrand Casino is safe, and your date is secure. The Privacy Policy can be accessed at the bottom of the site's homepage and includes details on how your information is used.
Yes, PlayGrand Casino is legit. It operates with required licenses, has top-of-the-line online encryption, and offers fair games and safe, Responsible Gaming practices. White Hat Gaming Limited is regulated and licensed in GB under account number 52894 and Malta with licence number MGA/B2C/370/2017.
Canucks that have registered and are over the legal age of 18 can play at PlayGrand Casino. PlayGrand requires all new players to complete Know Your Customer (KYC) verification protocols to confirm their age and identity. Not all countries can join PlayGrand Casino, but Canadians can register legally.
PlayGrand Casino is operated by White Hat Gaming Limited, whose registered address is 85 St John Street, Valletta, VLT1165, Malta. Because of the low taxes, strict but fair regulatory system, sunny weather and sheer beauty of the island, Malta is the online casino capital of the world.
When we review each casino as a whole we give different weight and importance to the 6 different criteria as a percentage
Click To Expand All Score Breakdown
Natasha Alessandrello is a Senior Editor in the Casinos.com content team. She began her career as a Features Writer for several weekly and monthly magazines, and has a decade’s worth of experience in writing, researching and editing casino content. She is interested in all equine sports, and enjoys blackjack and the occasional game of poker.
Read Full BioNeed expert help? Ask a question and one of our in-house experts will get back to you...