Updated by Matt Bastock
Editor
Fact Checked by Owen Watters
Vice President
Massive collection of over 11,000 games
Challenges for specific slots that give cash rewards
Chatbot for 24/7 instant customer support
18+, New Customers Only, Play Responsibly, T&Cs apply.
Although founded only in 2022, PlayFina Casino already sits comfortable in the category of multi-award-winning casinos. It’s not hard to see why once you hear who owns and runs it – Dama N.V. This gambling monolith takes care of over 90 casino brands, including many you’ll know and trust. And their wealth of experience is clearly on show at the PlayFina platform.
Of course, the PlayFina Casino introductory offer is another thing that’s bound to make this NZ casino attractive to us. And that’s before I mention the staggering selection of over 11,000 games.
And that’s not all. This modern-looking online casino accepts a wide range of payment methods, sets fair limits, and provides solid customer support ro rival the best new casinos out there.
So, this casino site looks flawless on the surface. But will you and I hold the same opinion once we scratch beneath it? Let’s find out in my PlayFina Casino review.
Like virtually no other casino site, PlayFina Casino offers a comprehensive combination of bonuses and promotions that cover the needs of all sorts of player types – from new and existing, to occasional visitors and regular high rollers.
Better still, it's hard to find fault when it comes to the bonus requirements, which I’ll get onto later in this review.
NOTE: PlayFina Casino bonuses are undoubtedly attractive. Still, if you want to compare them with other offers, visit our platform's page dedicated to finding the best online casino bonus.
PlayFina Casino offers us a tempting gambit from the very beginning. For example, when I signed up to write this review, one of the welcome bonuses is a package that boosts your first four deposits. With its help, you can get a total maximum of NZ$1820 and 600 free spins plus a secret bonus. Here's how this package breaks down:
So, we have great deposit bonuses for new players as well as a mystery bonus that adds an extra bit of excitement. Let me also mention that the minimum deposit for claiming these bonuses is NZ$35. You must use specific bonus codes to activate these promotions.
There are online casinos that will reel you in with a welcome bung and then tell themselves it’s job done. There are others that put all their stock in ongoing promos and loyalty schemes. PlayFina Casino doesn't belong to either of these camps because both the welcome package and ongoing bonuses are really impressive here.
I won’t bore you with the terms of every bonus usually found at this casino – you can always check for yourself – so instead I’ll list a few examples that caught my eye.
First we have the daily bonuses – one for each day of the week. For example, players who deposit between NZ$35 and NZ$250 on a Wednesday will receive 30 to 250 free spins on a particular pokie. On other days, they may receive fewer spins but a higher unit value. At the same time, on Fridays, it's typical to get a 50% match deposit bonus of up to NZ$350 and 200 free spins.
In addition, PlayFina Casino offers a birthday bonus to all players. Tournaments are also interesting, as well as challenges for specific pokies that promise cash prizes for the most successful players.
I'll round off my picks with the unique (up to) 50% bonus on deposits of at least NZ$1,750. This high-roller bonus can be claimed through the casino's VIP manager. Its percentage and minimum amount depend on your VIP status.
As you might expect from a casino with so many promos, PlayFina Casino also has a loyalty programme. It consists of seven statuses and a whopping 175 levels. It functions in the way we’re used to – every new player becomes a member of the programme and progresses through making bets in games.
Each status offers rewards in the form of bonuses, unique gifts, and exclusive offers. Interestingly, some of those gifts are in physical form. For each unlocking of a new level, you get a stack of free spins.
If you think that there's some nasty surprise hidden the bonuses here, especially when it comes to withdrawal difficulty – then it’s a mixed bag.
Most bonuses that require a deposit, including welcome ones, have wagering requirements of 40x and are linked to the bonus amount. This means that you need to wager the bonus amount 40 times before you can request a withdrawal of what you have received in winnings. The same requirements apply to the free spins, but here, they refer to the profit from the spins.
These are pretty acceptable numbers and close to the industry average. But the same cannot be said for the time left to fulfil these conditions, usually two days in this case, which is short. In terms of how different games contribute to the wagering requirements, pokies wagers count at 100% while the other games contribute 5%, except for live dealer games which don’t contribute at all.
Generally speaking, these are fair conditions, although I would like to see an extended deadline for meeting the wagering requirements. Two days is tight.
The choice of payment methods at PlayFina Casino is decent. Not only do those offered span all sorts of categories like e-wallets and crypto, but almost all payment options come with fair limits and short processing times.
The list of deposit methods available at PlayFina Casino includes:
In summary, you'll find credit/debit cards, e-vouchers, prepaid cards, cryptocurrencies, and e-wallets. The situation is much the same when it comes to withdrawal methods, where you can use a bank transfer in addition to all the options listed above.
Most methods offer a minimum deposit of NZ$35 and a maximum limit of NZ$4,000. It's different from cryptocurrencies, which have no upper limit for payment and a minimum limit of about NZ$30. The best bit is that requests are processed instantly, and there are no commissions.
Regarding the withdrawal of winnings, in most cases, the process is complete and your money with you inside of 24 hours. Bank transfers and credit card transfers are a touch slower. Thankfully, commissions are absent once again.
There is a withdrawal limit of minimum NZ$35 to maximum NZ$4,000, except for bank transfers (NZ$300 to NZ$6,000 in this case). Crypto also comes with more lenient minimum and maximum amounts. Finally, let me mention the daily, weekly, and monthly cash-out limits of NZ$4,000, NZ$10,000, and NZ$40,000, respectively.
The process of registering and making your first deposit at PlayFina Casino is quite simple, and I didn’t run into any hurdles myself. Here's what it all looks like:
The 11,000+ games on offer at PlayFina Casino is a number that many casinos online will envy. As expected for such a huge collection, the titles include options in every casino game category imaginable.
The games are arranged on the main page in several categories (instant wins, roulette, blackjack, table games, and so on) to make it easier for you to find what you like. There’s also the option to search for games by provider or title here.
Another great thing to see is that PlayFina allows you to trial demo versions of almost all the games, but only after signing up and logging in.
PlayFina Casino is home to thousands of games from over 80 software providers. These respected brands enrich the site's offerings with new titles on the daily.
You'll find 1x2gaming, one of the leading UK brands with over 100 games in the portfolio and over 20 years of experience to their name. Among the promising new providers here is Pateplay, a vendor with top-notch pokies, live casino games, and table games.
Some other names you'll probably recognise at PlayFina Casino are Microgaming, Pragmatic Play, Push Gaming, and Amusnet Interactive.
The organisation of table games at PlayFina is a bit mixed up for my liking. There's a table games category where you'll find standard online casino table games and some live casino games. Then there are the roulette and blackjack categories, where most of the titles are in fact live dealer games. However, once you do find the games, an excellent offer of over 100 titles awaits. It covers all the legendary blackjack, poker, roulette, and baccarat variants.
At first glance, you might get the impression that pokies are a priority on the site given there’s no distinct category for them, but you couldn’t be more wrong at PlayFina Casino. Over 11,000 top online pokies are at your disposal throughout the lobby.
Again, we have a selection of titles covering various topics such as fruit, nature, animals, history, mythology, travel, luxury, and aliens. They include bonuses like re-spins, free spins, multipliers, and much more.
The good news is that there's also a Jackpot subcategory where you’ll find several dozen progressive pokies like Zeus Fortune, Elephant's Gold, Sunny Coin 2: Hold the Spin, and Money Pipe. The regular pokies here also have thrilling titles like Outlaws Inc., Big Bass Splash, Sweet Bonanza, and Legacy of Dead.
Considering the huge total number of games at PlayFina Casino, that there’s a whopping 700 live casino games is not surprising at all. They're titles from reputable brands like Evolution, Live Solutions, and BETER Live.
Expect to find a bunch of blackjack, baccarat, dice, roulette, and poker games as well as game shows.
One of the games that are often associated with PlayFina's bonus offer, and which I’d happily call a star game is Mighty Wild: Panther.
This pokie from Wazdan will grab your attention with its HD visuals and interesting theme involving a black panther. On the other hand, the ability to independently adjust the volatility of the game and the variety of bonuses, including fixed jackpots and the bonus game, will make you want to keep playing. It certainly did for me.
If you're wondering how well-protected you are as a PlayFina Casino user, the short answer is – watertight. For starters, this online casino has a licence issued by the government of Curacao. This is among the top three authorities in the iGaming world today.
Furthermore, you're looking at a site powered by SoftSwiss, a company with great experience focused on providing software solutions for casino sites. PlayFina is an award-winning and certified site in every aspect. Lastly, it uses standard encryption technology and firewalls to keep your account and transactions safe.
If any dilemmas or problems arise when using PlayFina Casino, you’ll be glad to know that the site has a team of professional customer support agents. You can get them through:
I suggest trying the live chat, which is available all day every day , first. It will take you two or three minutes to hear back from an agent. Additionally, there is a chatbot that acts as an interactive FAQ section.
PlayFina Casino stands for safe entertainment for all its users. For that reason, the site has developed a section on responsible gambling.
You have several options around setting personal limits, including deposit, loss, wager, cooling-off, self-exclusion, and session limits. However, this platform has not yet decided to implement these limits directly on the user's account. In other words, they must be requested through customer support.
In addition, you’ll find the standard advice and links to organisations that help players facing problems with gambling and the protection of minors.
PlayFina Casino reserves the right to check and verify the player's identity during the withdrawal process. In cases like this, it requires a single photo of you with the following:
To access the site's features and unlock specific limits, you must verify your phone number (via SMS), provide proof of address, and proof of payment.
I genuinely enjoyed analysing and testing PlayFina Casino. It’s rare to find online casinos with such a strong offering in almost all critical departments. First of all, you’ll struggle to top 11,000+ games from well-known providers anywhere else. Something that’s then backed up with one of the most extensive bonus and welcome packages around, paired with reasonable requirements.
Deposit and payout options (including crypto and more standard payment methods) are equally good and come with fair limits. Let's not forget that this safe, licensed casino has responsible gambling tools and helpful customer support.
Maybe the daily withdrawal limits could be a touch more lenient, and the deadline for fulfilling the bonus conditions extended. I'd love to see a dedicated app to rival the top mobile casinos, rather than just a browser site. But these are small things. Otherwise PlayFina Casino is exactly what I believe a modern online casino should look and play like.
The obvious surprise factor is the secret bonus usually offered on your first deposit at PlayFina Casino. It's a mystery bonus that adapts to your playing style, which means you should expect different combos of bonus money and/or free spins – maybe even something else!
As a licensed online casino approved by the government of Curacao, it's safe to say that PlayFina Casino is a legitimate gambling platform, and you don't need to worry about signing up and depositing. This award-winning site backs up these credentials with games from trustworthy software providers.
You can top up your balance at PlayFina Casino by clicking the deposit sign. After that, you have to choose one of the available options (credit/debit cards, e-wallets, e-vouchers, prepaid cards, or cryptocurrencies). You can enter any amount to deposit that’s within the limits.
That’ll depend on your payment method of choice when making a deposit. Those relying on fiat currencies have a minimum deposit limit of NZ$35. On the other hand, the minimum deposit associated with cryptocurrencies varies but is usually around NZ$30.
PlayFina Casino prides itself on its promise of fast payouts. In most cases, processing withdrawal requests comes in under 24 hours. It takes a longer one to three banking days when using Visa and Mastercard, or three to ten banking days for bank transfers.
Yes, all titles from the vast collection of games at PlayFina online casino are fair. First, they're made by certified and licensed software providers. In addition, they use random number generators (RNG) to provide completely random and unpredictable results.
PlayFina Casino offers the same customer support options as the leading online casinos in New Zealand. Namely, players can contact support agents via email or live chat. They can do that 24 hours a day, every day. I always found I got a fast response.
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Matt Bastock is a Content SEO at Casinos.com. He has years of experience researching, writing and editing articles about sports and gaming, including the world of online casinos and sports betting. Matt enjoys playing many casino table games, especially poker and blackjack. He also loves watching professional sports, particularly English and European football, as well as US football, rugby and cricket.
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