BetChain Casino is a renowned online wagering site owned by Dama N.V and operating with a Curacao license. Featuring a rich game library, there's always new titles being added. The elaborate welcome offer was another thing that excited me to register and play here.
In addition to speedy and secure payments facilitated by cryptocurrencies, BetChain impressed me with how swiftly customer complaints are resolved. In this BetChain Casino review, I'll provide answers to the most pressing questions about the casino.
Updated by Natasha Alessandrello
Editor
Fact Checked by Jamie Mulligan
Daily promotions
Crypto-supported casino
Swift withdrawal process
One of the first things I noticed about BetChain was the abundance of casino bonuses and promos at the casino. From personal email offers to referral bonuses, you won't run out of rewards on the platform. You're eligible for a welcome package with both bonus money and free spins when you're new at BetChain:
Deposit 1: 125% up to $750 + 200 free spins
Deposit 2: 50% up to $750 + 50 free spins
Deposit 3: 25% up to $750 + 25 free spins
Deposit 4: 50% up to $750 + 25 free spins
Deposit 5: 125% up to $1000 + 200 free spins
Keep in mind that not all slots are eligible for the free spin bonus. Ensure you confirm eligibility before spinning the reels. The bonus comes with terms and conditions, which you need to meet to avoid nullifying your winnings. Let's take a look at these:
There's a bonus available every single day of the week at BetChain. These offers usually include free spins and cashback bonuses. Unlike most daily promotions that expire within 24 hours, BetChain Casino allows for seven days of validity.
Each promo comes with its own terms and conditions, so check the daily bonuses’ T&Cs before claiming any. Also, note that some daily promotions require a deposit to qualify for them. For some others, you only need to wager an amount that’s equal to the amount on offer. There’s no need to deposit if you have enough in your wallet.
You’re eligible for a cashback of up to C$50 if you make deposits of the same amount or higher during the week. The most important T&C for this bonus is that you must have used all your welcome bonuses before you can claim it.
When you deposit a minimum of C$30 at the beginning of each month, you qualify for a deposit match bonus plus 25 free spins on a slot of BetChain’s choosing. Note, however, that you can’t use this bonus with other promotions.
Slots contribute the most towards meeting your wagering requirement, but make sure to check out which titles are excluded before playing.
From my experience withdrawing my winnings on BetChain, it mostly takes 15 minutes to 24 hours to get your funds. You just need to meet the wagering requirements to qualify.
Since the available payment options for withdrawing are mostly cryptocurrencies and eWallets, the processing times are significantly reduced.
While you can win only a limited amount using the bonus, there is a minimum of C$45 and a maximum of C$4000 withdrawal amount using crypto. eWallets and cards also vary, so have a look through the payment options on the site so you are aware of the limits for each.
While BetChain doesn’t have a loyalty program yet, there are several regular promotions available at this site that players can leverage for a rewarding experience.
BetChain Casino features 2,500+ titles, ranging from online slots to classic table games. I love that the games are sorted into multiple categories. You can search for games by provider, theme, or game type. This makes navigating the library a breeze!
I was a bit disappointed to see that there are no live casino titles at BetChain. However, the casino offers a handful of instant games that you don’t see everywhere, including Plinko and Crash titles. Here comes a further break down of the game collection at BetChain.
The table games only constitute a smaller part of the otherwise huge game collection. With 50+ table games, comprising all the classics like Blackjack, Roulette, and Baccarat – you will however find a couple of options if table games are what you’re looking to play.
On the plus side, there's also a small collection of poker card games and video poker. For variety, I tried the lottery section where I found some cool scratch cards. My advice is to alternate between these three categories if you're big on card games.
Check out some of the cool titles I played here:
Naturally, slots are the stars of the show at BetChain Casino. Any kind of slot you can imagine is available here, and the library is constantly being upgraded to include all the latest releases from top software providers.
Jackpot slots feature prominently at BetChain. Thankfully, there's a dedicated section for games with special offers, so you never have to miss one. Try these slot titles when you play at BetChain:
After scrolling through BetChain on my phone, I hoped to find a casino app because it's not the most mobile-optimized casinos I've visited. Sadly, they don’t have an app at the moment.
While BetChain loads smoothly on the smaller screen, it's not intuitive in terms of navigation. You will have to scroll quite a bit to get to certain sections. Bigger screen devices like PC or tablet make for better navigation on the site. Nevertheless, I thoroughly enjoyed seamless gameplay via mobile.
Tip: While playing on mobile, set your website interface to ‘Desktop Mode’ to navigate BetChain easier.
With the sizable library of games at BetChain, you can expect an impressive line-up of seasoned providers. A glance through the list revealed notable names like BetSoft and Yggdrasil. Surprisingly, KA Gaming is the leading provider here, with 700+ games from this provider. But BetChain get their games from over 40 different developers, so there is a lot of variety both when it comes to graphics and features but also win potential and bet limits.
Thanks to the long list of providers, you can just click on either one to get an idea of what kind of games you get from the different game developers.
BetChain Casino doesn’t offer many traditional payment options. Wire transfer is one of the older methods accepted at BetChain, and they do accept cards like Visa and Mastercard. I found Neteller and Skrill for those who use e-wallets, and Zimpler is an option for deposits but not withdrawals.
I was impressed by the sheer number of crypto payment options available at the casino though, and they usually ensure swift transactions so it’s definitely a site to give a chance if you usually play with crypto currencies. The minimum amounts for depositing vary from $10 – $30 depending on the method used.
The wait time to receive a confirmation to your mail during your registration on BetChain Casino can be a little long. However, the sign-up process is short. These are the steps I followed to sign up and fund my account:
After entering my banking details, I had to provide the rest of my personal information before confirming the transaction. It’s compulsory to do this even if you choose to do a crypto payment.
Ensure you pick CAD as your preferred currency when signing up, as it’s complicated to change currencies once you have created your account.
BetChain is one of few casinos I’ve come across that offers two-factor authentication for players’ accounts. This ensures extra protection for your account and sensitive data in addition to the secure website.
On legality, BetChain operates on a Curacao eGaming license. Therefore, you’re in safe hands if you play here as they regularly test and evaluate the caisno.
Unlike some crypto casinos where I’ve played as a Canadian in the past, BetChain takes its KYC process seriously. You can't deposit until you’ve provided all required details. Complete verification is required before withdrawal. Here’s how I verified my account:
BetChain certainly didn't disappoint me with the responsible gaming tools available for players. I consider the responsible gaming tools here more robust than most of their competitors so far. You can choose from the following tools:
Additionally, BetChain carries out a thorough KYC-procedure to ensure that only legal adults play at the casino.
Customer support is one of the few areas I rate lower in this BetChain review. The casino has an FAQ page, but it only answers a few questions. I believe it can be fuller to prevent players from using the live chat for simple queries.
Thankfully, live chat replies really fast, and the support agents are super helpful. I contacted the casino using live chat to help with changing to my preferred currency, and the issue was solved in less than three minutes.
BetChain equally offers email support via support@support@betchain.com. Like the live chat option, you’ll get help for lengthy issues when you use the email option, you just won’t get a reply the same minute.
BetChain Casino impressed me in many aspects. Topping the list is the quality and quantity of promotions available for regular players. Next is the number of responsible gaming tools, which shows that the casino prioritizes safe and fun gaming. While I was disappointed by the lack of live dealer games, the wide slots library is a plus.
After playing here, I can confirm that it’s a top destination for Canadian players looking to enjoy secure and top-notch gameplay, particularly if you’re a crypto player!
I found it surprising that BetChain offers a bonus for every day of the week. Most casinos simply feature weekend reloads, but BetChain offers the full range. The fact that we don't find any live dealer games is also quite surprising.
The minimum deposit at BetChain Casino depends on the payment method you use, but it is between $10 and $30. Cryptocurrency payments also have different minimum deposits, so check the list before funding your player account.
BetChain Casino usually pays out within 15 minutes to one hour if you use crypto or eWallet options. However, it can take up to 24 hours or longer if you run into any issues, such as non-verification of your account. The support team resolves such issues easily if you get in touch.
Yes, BetChain is safe, and your data is secure. The casino uses secure servers and the latest encryption to protect your sensitive data. Crypto payment options also ensure that you can make secure transactions without risking your sensitive financial information.
BetChain Casino operates with a Curacao license, so it is legit. The casino’s licensing information, together with its operator and physical address, is displayed at the bottom of the website. The operator, DAMA N.V., also runs other betting sites.
Like deposits, the minimum withdrawal amount at BetChain depends on your chosen payment method, but the lowest is $20 with Skrill and Visa. Note that you must meet all the wagering conditions attached to bonuses before withdrawing.
You can contact BetChain Casino through live chat or email. The live chat button is boldly displayed on the website. If you prefer email, message support@betchain.com to get assistance. BetChain doesn’t offer phone support services at the moment.
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Natasha Alessandrello is a Senior Editor in the Casinos.com content team. She began her career as a Features Writer for several weekly and monthly magazines, and has a decade’s worth of experience in writing, researching and editing casino content. She is interested in all equine sports, and enjoys blackjack and the occasional game of poker.
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