RioAce is striving to be Canada’s gaming paradise, delivering online casino action right to your screen. With a professional dark blue vibe, strict compliance standards, and navigation that’s smoother than maple syrup, clearly they’re licensed and trusted for a reason.
But let’s be honest, there’s more to a stellar casino than just a smooth user experience and fair gaming. I took a deep dive into customer support, payment options, and the overall player experience to see if RioAce really lives up to the hype. Now, grab a snack because I’m about to spill all the deets in this RioAce Casino Review.
Updated by Natasha Alessandrello
Editor
Fact Checked by Jamie Mulligan
Casino and sportsbook in one destination
Up to 35% cashback on losses every single week
Minimum deposit of $30
Casinos Expert Ratings
Real User Ratings
19+, New Customers Only, Play Responsibly, T&Cs apply. This offer is not available for players residing in Ontario.
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RioAce have clearly put some thought into the bonuses. In fact, these are some of the best casino bonuses Canada has. Not only are there plenty for new and existing players alike, but each promo is well considered.
These offers are your ticket to extra playtime, but don't forget, there are a few twists and turns on the bonus highway. For bonus playthrough, only slots are your golden ticket, contributing 100%. But if you’re hoping to play Texas hold’em, table games, video poker, roulette, blackjack, baccarat, or craps, you’re out of luck. None of these games contribute to the wagering requirements here.
Amusnet and Playson games are also off-limits, and live casino games are a no-go while you're in bonus mode. Which I have to say, disappointed me quite a lot.
When it comes to betting with a bonus, the max is $7, so no high rolling here. And remember, your bonuses disappear 10 days after activation, so use them or lose them.
Now I’ll look at some of the bonuses I found in more detail. Remember that promos can and do change all the time. So no guarantees these offers will still be around by the time you get to RioAce.
RioAce is usually generous with its welcome pack. Normally, you can expect a deposit match and a bundle of free spins. I can’t promise what match you’ll get, but from what I’ve seen, this site likes to go big. Like magnitutes over 100% big.
This package is often spread across four to five deposits, and the free spins are distributed every 24 hours.
For most welcome packs, there are conditions to be met before cashing out. At RioAce, your bonus funds must be wagered 40x, while winnings from free spins require a 35x rollover. This is standard for the industry.
There is a cap on how much you can take home from free spins winnings. And your total cashout from the bonus is capped at 5x the granted amount. Anything extra disappears. These terms do crash the party a bit, but this is still a solid welcome package in the round.
RioAce is combined with a sportsbook. And as is common in this scenario, there’s a separate sports welcome package available. The bad news is that it’s one or the other between this and the casino. I know which one I’d go for.
Sans the free spins, obviously, the welcome bundle is much the same as at the casino. There’s a mega deposit match that’s spread across your first four or five deposits.
Sports betting bonuses are valid for 10 days and generally need to be wagered 6x, with a maximum bet of C$75 per wager. Bonus winnings are capped at 5x the amount, meaning anything beyond that will vanish.
I was astonished to hear you can get up to 35% cashback every week at RioAce. The site tracks your losses and gives you a certain percentage back, which will be determined by the VIP level you're on. You don’t even have to lift a finger, because cashback is automatic and credited every Monday.
This is a huge win for RioAce in my eyes. Even at the lower percentages, cashback bonuses take the sting out of losses and feels like a real reward for my custom.
Something for the weekend? RioAce, it seems, are happy to oblige.
There’s a reload offer each Friday to Sunday that combines a deposit batch and a bundle of free spins. The spins are usually credited in two waves.
Obviously, there is the catch. To cash out your Weekend Reload Bonus, you'll need to wager the bonus amount 40x, while winnings from free spins require a 35x rollover. Keep your bets in check, as the maximum bet allowed during wagering is $7 per spin or bet. You’ve got 10 days to use your bonus before it vanishes, so don’t let it go to waste.
Yes, you read that right. To chart your progress with all these bonuses, a literal map will pop up. You’ll find it dishing out daily rewards like it’s your own personal treasure hunt. Where to find it? Keep an eye on the left side of your screen for the Daily Bonus Map. Click it and claim your reward.
What’s in it for you? I’ll give you some idea. When I checked on 20 February 2025, I got an epic 60% deposit match up to $730 and 60 Free Spins on Wolf Gold, one of my all-time favorite slots from Pragmatic Play. Clearly, RioAce has been paying attention to my spins because I never pass up a chance to play Wolf Gold.
A quick heads-up. Each daily bonus comes with its own terms, and they can change from time to time. So, before you jump in, give the T&Cs a check.
This little gem isn’t hiding on the promos page. Instead, you’ll find it shining bright on the home page menu under Achievements.
Unique artifacts are yours for the taking. Complete small quests, unlock medals, and collect Coins. These are a special currency you can use in the site shop to snag free spins or bonus money. Each Achievement Path has six quests you can tackle simultaneously. Complete all six, and you unlock the Main Achievement with a hefty Coin payout. Achievements come in three categories: Activity, Game Wins, and Collectibles.
This sort of thing won’t be for everyone. I have mixed feelings about it. But for sure it shows the effort RioAce put into keeping things fresh and exciting.
I found a treasure trove of special privileges when I uncovered RioAce’s loyalty program. The more you play, the higher your level climbs, and the better the perks when you get there. When you reach the ultimate VIP status, you get all the bells and whistles. These include sky-high withdrawal limits, fat cashback percentages, no caps anywhere, and a personal account manager.
But let me be very clear. It’ll be no easy task getting to that sort of level. This is only for the highest of high rollers.
As you can tell from the promos I’ve outlined, RioAce is a real mixed bag. There’s so many bonuses about that it’s quite hard to get a clear picture. So let’s start with wagering requirements.
These range from as little as 5x on some spins promos, all the way up to 40x on some of the big bundles. The low end of that range is genuinely generous, while the top end is only a touch above industry average.
What’s less generous are some of the caps on winnings. They’re different for each promo, and some of these create a pretty low ceiling to what you can hope to take home. For the big wins, be aware that you’re capped at a $10,000 withdrawal per day, and $50,000 in a 30-day period. But don’t worry, progressive jackpot wins are paid in full.
My main advice with RioAce would be to read the bonus terms and then read them again. There’s so much variation here that you need to have all the information beforehand.
One glance at the RioAce lobby and you know you’re in the right place. I spotted loads of my favorite games alongside some new titles I’ve been hearing noise about. Both of these are good signals.
Navigating through RioAce is smoother than a jackpot spin. You can filter your search with tabs like Software Provider, Bonus Games, New, Slots, Live Casino, Jackpots, Tournaments, Crash Games, and Table Games. But just a little heads-up. Don’t go hunting for in-depth details like RTP or volatility in the lobby, it’s a bit of a mystery in there.
Not everyone wants to spin reels. Some of us prefer to hit the tables. And RioAce’s collection covers all the bases well, with the classics all accounted for. Plus plenty of unique variants that add a twist or flourish to your gameplay.
Poker: Play Texas Hold'em and if you’re feeling bold, you can juggle multiple tables like 5 and 7 Card Stud like a pro.
Blackjack: You can choose between Single Hand, Multi-hand, or go for the Gold Series. Choose from the Vegas Strip or Classic Blackjack. Either way you can opt into side bets if you need to.
Roulette: Take your pick between French, European, or American Roulette. Place your bets on inside, outside, even, or odds.
Baccarat: Dive into variations like Singapore Baccarat or Speed Baccarat for fast-paced fun. Time to pull up a chair and show the house how it’s done!
Get ready to filter through a smorgasbord of slots at RioAce. Options to narrow your search include high volatility, win multipliers, megaways, pick-a-bonus, fruit slots, book slots, and Drop & Wins. There really is enough in the collection here that there’s something for everyone. It's among the best slot sites I've found in Canada.
Expect sharp graphics, cinematic audio, and interactive features that bring these slots to life. Try your luck with the Hold & Link games like Wild Buffalo Hold’n Link and Royal Fruits Hold & Link by NetGame. It’s all about stacking those wins.
Let me give you a few recommendations with each of the categories.
Progressive Jackpots: Hit it big with Immortal Romance by Microgaming. Though I was sad some of the best jackpot slots like Atlantean Treasure and Treasure Nile didn’t make the cut.
Megaways: Crank up the fun with Bonanza Megaways and Extra Chilli Megaways by BTG, Howling Wolves Megaways by Booming Games, and Gods of Asgard Megaways by IronDog.
New Slots: Experience something fresh with Chocolate Rocket by Hacksaw, Giants & Sheep by Relax, and Duck Hunters by Nolimit City.
Most Popular: Fan favorites are available like Gates of Olympus by Pragmatic Play and Big Bass Bonanza 3 Reeler for a jackpot of fun.
The live dealer section has a sleek, vibey, user-friendly interface for both desktop and mobile. One thing’s crystal clear. And that’s that Evolution Gaming runs the live dealer show here. But don’t worry, you’ve got plenty of options with multiple lobbies, private lounges, and a lineup of heavy hitters like Pragmatic Play too.
Let’s break things down by game type.
Live Game Shows: Take your pick from Sweet Bonanza Candyland, Monopoly Big Baller, Mega Wheel and Funky Time. I’d also recommend Monopoly Live, Snakes and Ladders Live, Vegas Ball Bonanza, and Deal or No Deal. With vibrant hosts and real-time engagement, it’s like being in your own personal game show studio. Minus the commercials.
Live Blackjack: Evolution delivers Infinite Bet Stacker Blackjack and Power Blackjack. Meanwhile, Pragmatic Play counters with Blackjack Lobby, VIP Blackjack, Prive Lounge Blackjack, and more. Power Blackjack lets you increase your bet after each winning hand giving you more to play with.
Live Roulette: Spin the wheel with Evolution’s XXXTreme Lightning Roulette, Red Door Roulette, and Speed Roulette. While Pragmatic Play’s got Roulette Green, Mega Roulette, Power Up Roulette, and more in their corner. Personally, I love Speed Roulette. It offers a faster-paced game with quicker spins, perfect if you prefer rapid-fire action.
Live Poker: Test your poker skills with VivoGaming’s Casino Hold’em Lobby or Evolution’s 2 Hand Hold’em, Triple Card Poker, and Video Poker Live. 2 Hand Hold’em would be my recommendation. It lets you play two hands at once, doubling your chances.
Live Baccarat: Go all in with Evolution’s XXXTreme Lightning Baccarat, or Pragmatic Play’s Baccarat 2 and Speed Baccarat. Then there’s VivoGaming’s Singapore 2 Baccarat and Las Vegas Baccarat. For something different, try Dragon Tiger, where the dragon and tiger face off instead of the usual player and banker.
I scoured every corner of the site for info on a casino app – but found nada. Don’t worry though. RioAce is fully optimized for all mobile versions, delivering top performance on your tablet or smartphone. Spin on the go with ease by using In-browser mode at any time, day or night.
I couldn’t fault the experience on my iPhone 15. It looked just like the desktop site, repurposed for the small screen and vertical setup. And all the games ran just as smooth.
It’s clear RioAce has partnered with some of the top names in the biz. Rest assured, every game is officially tested and certified for fair play. Names you’ll know and recognize include Pragmatic Play. They’re known for their innovative and action-packed slots, with classics under their belt like Big Bass Bonanza, The Dog House, and Release the Kraken.
Then there’s the masters of cinematic experiences, BetSoft. Their titles like Take the Kingdom, Thai Blossoms, and Triple Juicy Drops are a visual feast. One you might have heard less from is Yggdrasil. They’re pioneers in crafting epic adventures. Barbarossa Revenge, 4 Fantastic Vikings, and Valley of the Gods will transport you to legendary worlds.
There are plenty of ways to fund your account at RioAce. Options I saw include Interac, eZeewallet, Visa, Mastercard, Skrill, Neteller, Paysafecard, and Mifinity. Payments are accepted in multiple currencies, but if you deposit in a different one, it’ll be converted to your account’s currency and the exchange fees are on you.
I couldn’t find clear minimums for deposits or withdrawals. They’re certainly not set out in the site’s terms. It simply states that they reserve the right to set these. From what I could figure out, the amounts fluctuate between the payment methods. Usually, the minimum for deposits and withdrawals was either $20 or $30.
I did find a maximum for withdrawals. It was no more than 10,000 EUR in a 24-hour period or 50,000 EUR in a 30-day period. Yes, in Euro. So you’ll need to see what the current equivalent in CA$ is.
One thing to note. Some reviewers claim RioAce is a crypto casino, but I couldn’t find a shred of evidence to back that up on the Canadian site. I searched all over the banking section, but alas, it’s as elusive as a unicorn.
Joining RioAce is quick and easy. Here’s what to do.
Funds should land in your account instantly. If nothing’s there after a few minutes, contact customer support.
If a casino isn’t safe, it’s a write off. Thankfully I was reassured with what I found at RioAce.
The site is operated by Altacore N.V, and licensed by the Curaçao Gaming Control Board (License No. OGL/2023/109/0075). This is a legit and reputable regulator. They ensure that license holders offer secure casino sites, keep players’ money secure, and provide games that are fair. Altaprime Limited handles payments at RioAce. All withdrawals go through a screening process to detect suspicious activity, in line with anti-money laundering regulations.
To keep things secure and fair, RioAce requires players to complete Know Your Customer (KYC) verification. This is a good sign. It shows the site is fulfilling its licensing obligations. The process helps prevent fraud and underage gambling. This means you may, at some point, need to provide documentation that shows you’re the real deal.
You will be asked to provide one or a combination of the following:
You shouldn’t have to wait long once things are submitted. RioAce’s specialists aim to complete verification within 24 hours.
Responsible gambling is a good area to judge a casino on. It’s an indicator of how much a site cares about us players.
Unfortunately, the Responsible Gambling page at RioAce left me scratching my head. There were mentions of tools like self exclusion, but nothing to explain what’s available and how to access them. Instead, most of the page is taken up by generic advice. This is an area that needs work. I expect much better.
As is common now, the best way to contact RioAce is via 24/7 live chat. It’s available from inside your account, and responses are usually very fast. I got all mine within a couple of minutes. You can’t fault that.
There’s also email support, though there are several email addresses to use, depending on your issue. For KYC, you’ll need to email KYC@rioace.com. For general inquiries, you can email support@rioace.com, while complaints can be directed to complaints@playersupportcenter.com.
The FAQ section is nicely laid out under different headings. But some of the answers are not clear cut or helpful. Some just direct you to email support instead of providing an actual solution, which is a total waste of time. While parts of the FAQs hub are useful, others could use a rewrite.
It’s a bonus buffet at RioAce Casino in Canada, loaded with goodies from left to right. When you can grab daily rewards and up to 60 free spins every single day, it’s hard to find something to complain about. And the fun continues over on the sportsbook, which I haven’t even really touched on. Other highpoints including a slick mobile site and a solid variety of payment methods accepted. But there are areas to fault, and that I will do.
The Responsible gambling area did disappoint me. I’m told the tools are there, but I can’t find or learn anything about them. What use is that? And I wasn’t happy at having my time wasted by the FAQs that only told me to put it in an email.
These are things that can be fixed. The simple fact is this. If you’re all about bonuses and want giveaways galore, RioAce is going to go down a storm.
The super generous rewards knocked my socks off. From the Bonus Map to the Achievement Bonus, the VIP perks, weekly cashback and reload bonuses. I mean what else could a girl ask for.
The minimum deposit at RioAce Casino will depend on the payment method you use. It’s either $20 or $30 for the vast majority of the options. This is usually the same minimum required to unlock any bonuses, but do check the terms to be sure.
That depends on the withdrawal method you chose. The site says it aims to process all withdrawal requests with 48 hours, though it may occasionally take longer at peak periods. From there, it depends on the method. E-wallets can be very fast, instant even. While bank transfers could take up to five business days.
Yes. At RioAce Casino personal information is stored securely and away from unauthorized third parties. An advanced 256-bit Secure Socket Layer (SSL) encryption mechanism is used to ensure that all data transfers are anonymous. This is a licensed casino, and super-tight security will be among the conditions of that license.
Yes, RioAce Casino is a regulated casino and holds a license from the Government of Curacao. This is an established and reputable regulatory body. They apply conditions to their licenses. These will include that data is secure and games on the site are fair.
The minimum withdrawal is usually either $20 or $30 at RioAce Casino. It depends on the withdrawal method you select. Note that there are maximum withdrawal amounts, too. These are the equivalent in CA$ of 10,000 EUR per day and 50,000 EUR per 30 days.
The quickest way to get support is via the live chat function. It’s available 24/7. But there is email support, too. If you’re dealing with KYC verification, you can email KYC@rioace.com. For general inquiries, reach out via support@rioace.com, while complaints can be directed to complaints@playersupportcenter.com.
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Natasha Alessandrello is a Senior Editor in the Casinos.com content team. She began her career as a Features Writer for several weekly and monthly magazines, and has a decade’s worth of experience in writing, researching and editing casino content. She is interested in all equine sports, and enjoys blackjack and the occasional game of poker.
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