CrownPlay Casino Review

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CrownPlay Casino Bonuses and Promotions

CrownPlay Casino has a small but valuable selection of casino bonuses online. Their welcome bonuses certainly tend to pack the biggest punch, but there are a couple of worthwhile options for those of us who stick around. Let’s take a look at them in more detail.

Welcome Bonus 

The welcome bonus at CrownPlay is a tempting one. It’s usually made up of a deposit match bonus and a bundle of free spins. The max value of the deposit match tends to be high (often in excess of $6,000). However, there’s a short turnaround time of ten days for completing the 35x wagering requirements. So unless you’re a very prolific player, it’s probably not a good idea to take the full value of the bonus!

The deposit match element tends to be made up over the course of your first few deposits and decrease in value, usually going 100%, 75%, 50% and 25%. 

Reload Bonus

CrownPlay offers a reload bonus, usually on weekends. The deposit match amount is smaller than the welcome bonus, usually around 50%, but it’s still worth claiming if you’re big on pokies.

Cashback Bonus

CrownPlay offers an exclusive cashback deal for those who reach the top three VIP levels. You can claim anywhere from 5% to 15% cashback on losses but will need to wager it once before it becomes withdrawable. 

Bonus Crab

A totally unique proposal is CrownPlay’s ‘Bonus Crab’. This gives you a chance to operate a claw machine for a chance to win an instant prize. You unlock a bonus crab point every time you make a deposit of at least $20, but only once within a 24-hour period.

The wagering requirements on prizes from this bonus are pretty steep - often 50x. So while you don’t stand to lose anything, you may well not get to withdraw anything either!

Loyalty Programme 

CrownPlay Casino has a VIP Programme which you’ll be automatically enrolled into. To advance through the levels and unlock perks, you just need to wager on the site. 

CrownPlay doesn’t make it easy to find information on the thresholds for moving up the levels, which is a shame, as some of the perks are well worth playing for. 

Bonus Withdrawal Difficulty

CrownPlay Casino has a few ‘nasty’ terms that it pays to be aware of. But if you stick to the rules, then you can still make good use of the bonuses here.

The first term to be aware of is their very short expiry date. You have ten days to complete the wagering requirement, meaning it’s probably not a good idea to take deposit bonuses to their maximum value. Or anywhere near it, frankly.

The next term is to do with game weightings. Pokies contribute 100%, while everything else contributes only 10%. This is fairly standard, but there’s a long list of pokies - more than a thousand - that are excluded from bonuses. If you play any of these then you forfeit your bonus entirely.

Jackpot titles don’t contribute to wagering requirements at all.

If you’re after a gargantuan catalogue then CrownPlay Casino is a solid choice. At present there are almost 8,000 games in the lobby, which puts it among the largest NZ casinos online. The vast majority of these are pokies, but there’s still a plenty large enough selection of RNG table games and live dealer titles too. 

Table Games

There is a good selection of RNG table games at CrownPlay Casino but they sure are difficult to find. There’s no filter for table games, so you’ll need to type in and search by name of the game you want.

With that said, there are around 150 table games available to choose from - a massive selection. The majority are roulette and blackjack, with a handful of poker variants to try out too.

Pokies

CrownPlay Casino stands out for its enormous slot selection. There are approximately 7,000 in the catalogue, which should be enough to keep literally anybody busy. And pretty much all are mobile pokies games. In other words, perfectly optimized for all devices.

You can search through pokies by provider using the search bar, or you can use their filtering tools. They have categories for New, Top, Megaways, Jackpot, Bonus Buys, and an ever-changing seasonal tab. That’s Halloween, Christmas, and so on.

Their Jackpots section is great for those wanting the potential for larger wins. This is found on the left-hand side menu, as opposed to the top toolbar like other categories.

Live Casino Games

CrownPlay Casino has a decent selection of live dealer casino games, though nothing in comparison to their slot selection. You’ll find all of the regular options, properly filtered into categories, as well as a trio of poker titles. Most of the games are from Pragmatic Play, so you know they’re top-quality. I found:

• 33 blackjack games
• 22 roulette games
• 16 game shows
• 16 baccarat/dice games
• 3 poker games

⭐ CrownPlay’s Star Game: Gates of Olympus

Gates of Olympus is one of Pragmatic Play’s better-known pokies. It’s got a middle of the range max win of 5,000x your stake, but where it really shines is its generous RTP of 96.5%. It’s loved for its variety of features, which are known to trigger regularly. The graphics are fantastic too, with a Greek God theme that’s inspired dozens of other pokies after it.

CrownPlay Casino has a mobile app that’s available for both Android and iOS. The app is easy to download, from their own website, App Store, or Play Store. I found the payments section is particularly well designed for mobile. Otherwise everything worked as expected.

If you don’t want to download an app then that’s no worry. The mobile site is excellent too, with access to all of the same great titles.

CrownPlay Casino has 71 software providers on its books, which is pretty epic. The bulk of the catalogue is made up by:

• Microgaming
• Spinomenal
• Pragmatic Play
• Playn’Go
• KA Gaming
• Yggdrasil

All these names are well known and well-respected, with plenty of hit titles among them.

CrownPlay Casino has an extensive selection of banking options, all with 0% fees on deposits and a minimum deposit amount of $30. Fiat currency users can choose from:

• Visa
• Mastercard
• Neosurf
• Paysafecard
• Skrill
• Neteller
• Jeton
• Cash2Code

Cryptocurrency users can choose from:

• Mfinity
• Tether
• Bitcoin
• Litecoin
• Dogecoin

There’s no denying this is a seriously impressive set of options. Sure, Mastercard online casinos are everywhere you look. Same for casinos that take Visa and Neteller. But options like crypto, Jeton, and Cash2Code are way rarer.

How to Sign Up and Deposit

It’s nice and straightforward to sign up at CrownPlay casino, but here are some pointers to get you started.

1. Head to the CrownPlay Casino site and click on the green ‘Register’ button.
2. You’ll be asked to choose which welcome bonus you’d like to claim, we’d suggest the casino one!
3. Enter your email address and your desired password, remembering to check the box to confirm you’re 18.
4. The final stage of account registration is entering your personal details. On this slide, enter your name, birthdate, gender, country, currency, phone number, and residential address.
5. Next you’re invited to make your first deposit as part of registration. Choose whichever method works for you! But remember to use a method that’s eligible for unlocking bonuses.

Customer Safety

While I encountered no problems at CrownPlay Casino, there are a few red flags that made me question how seriously this site takes customer safety.

At present, Rabidi N.V., the parent company of CrownPlay Casino, has had its licence revoked by the Curacao Gaming Authority. 

How to Prove Your Identity

The KYC procedure at CrownPlay Casino was suspiciously straightforward. I was not required to produce any information regarding my address or identity. Sometimes this is the case if a player has an account at a sister site, but I don’t hold an account at any sites owned by Rabidi N.V.

This definitely makes for an easier withdrawal process, but it does suggest that CrownPlay Casino aren’t taking necessary precautions to verify the identity of their players.

Responsible Gambling

CrownPlay Casino has an incredibly bare bones approach to responsible gambling tools. You can ask to be self-excluded by emailing support@crownplay.com but this is pretty much where it ends. 

There are a series of questions that you can answer to determine if you have a healthy relationship with gambling on their Responsible Gambling page. Here, you can also find directions to several gambling charities and support organisations.

CrownPlay Casino has strong customer support. The easiest way to contact them is via live chat. You can access this through the Help Centre 24/7. If you have a longer query that isn’t as time sensitive, send an email at support@crownplay.com or contact the site via their X account.

CrownPlay Casino Review in Summary

If you’re a proponent of ‘bigger is better’, then you’ll have a great time here. The catalogue of 8,000 games is ridiculously large and the majority of software providers are well loved names. The bonuses can offer good value for players that thoroughly read the terms. Plus, the payments are simple, with low minimums. 

Hopefully the licence will be reinstated soon, as this is my biggest and most pressing concern. That’s in addition to some pretty tough and confusing bonus terms. It would be great to see better filtering options for RNG table games, but in all honesty, this casino is heavily geared towards slots fans. If pokies are your game, you’re spoilt for choice.

What Surprised Me

The sheer size of the game catalogue can’t be ignored. Pokies fans could play for years without scraping the surface.