There’s no doubt this is one of the more unique casino sites available to players in the UK. What I noticed immediately was a focus on player retention. In other words, promos for returning players and quality customer support. It’s natural for newer sites to put their energy into keeping their small but growing base happy. But how does the rest shape up? 

Jump to Section

Space Casino takes a bare bones sort of approach to the promos. That’s not to say there aren’t any, they just keep it all pretty tidy and simple. If you’re looking for big bungs and packages, this probably isn’t the casino for you. But by no means does this site leave you empty-handed. You do have a welcome offer along with some ongoing promotions. 

Welcome Bonus

The welcome bung from Space Casino doesn’t exactly jump off the page, but it is enough to get you started. How it works is this. Once you deposit and bet £10 on any slot game, you’ll then receive 10 free spins within an hour. 10 more spins will be credited per day for the next six days, giving you a total of 70 free spins in return for your £10 wager. A couple more details for you:

• The spins must be used on the Starburst slot game.
• You need to opt in to this bonus via the promotions page. 
• There aren’t any wagering requirements on winnings from the spins. Repeat: there aren’t any wagering requirements on winnings from the spins. 

Cashback

While the welcome offer didn’t knock my socks off, the cashback promotion is much more up my street. Whenever you play selected slots and lose, you’ll receive instant cashback in your bankroll – usually at 10% of what you wagered. These promos always take a little sting out of playing and losing, so it’s great to see Space Casino go for this. 

Regular Promos

There are usually a good few other promos that the site is running. When I joined up, I spotted a £500 Weekend Cash Drop and Free Spins Tuesday. There were a few others, but I won’t mention them as they either weren’t worthwhile or weren’t aimed at us casino players. To see what’s on offer and grab all the latest casino bonuses at the site, I suggest checking the promos page often. 

Bonus Withdrawal Difficulty

Technically, bonus withdrawal difficulty couldn’t be easier. Given the site doesn’t attach wagering requirements to its spins, there’s nothing stopping you withdrawing when you win. The cashback comes without conditions either, though it does need to be played through the once. 

As I mentioned earlier, the way to describe Space Casino’s game selection would be ‘quantity over quality’. Personally, I prefer that. There’s no point a site having thousands of games if it means trawling through dross to get to the good stuff. No matter what casino I play at, I’m likely to stick to a short list of software providers and game types I like. 

Here’s how the various game categories are covered at Space Casino.

Table games 

Anyone who’s read any of my other casino reviews knows I’m a table game man through and through. And was relatively happy at Space Casino. They clear focus on their live versions of these games, but non-live RNG roulette, blackjack, and baccarat are all here. 14 titles in total.

Slots 

The quantity over quality theme is especially clear for slots. In this section, you’ll see the provider of each slot shown under the game icon. And I spotted all the big hitters you’d expect to see at UK slots sites. You’ve NetEnt supplying games like Starburst, Pragmatic Play supplying the Big Bass series, and of course, there are plenty of entries in the ‘Book of’ series. Don’t be afraid to stray from these big names though – there’s plenty to explore.

Live Casino Games 

Evolution and Pragmatic Play supply all of the live titles between them. These are arguably two of the best game providers in the biz. So we once again refer back to that focus on quality. In the live section you’ll find all the usual table games - including plenty of poker - plus a few gameshows.

I’ve only good things to say here. While normally I would call on a casino to add an app ASAP, this is an occasion where I don’t think it's necessary. The mobile browser experience is identical to the desktop version – just as clear, clean, slick, and speedy. Transferring between the two is pretty seamless, and if you’re a mobile-only player, you’d never know any different anyway.

Still, an app would be nice.

As you may have already guessed, I’m a strong believer that software providers can make or break a casino. Forming the backbone of Space Casino is a seriously strong list of game suppliers. NetEnt, Play’n GO, Pragmatic Play, and Evolution to name just a few. These really are the cream of the crop.

I was pretty disappointed when it came to Space Casino’s payment options. At the moment, you can only use debit cards and bank transfers for deposits and withdrawals. This is the minimum to be expected really, and Visa and Mastercard casinos in the UK are ten a penny. 

This lack of options is really poor when you compare it to rival casinos. No e-wallets or crypto options just isn’t good enough in the here and now. Many sites are keeping up with the latest innovations in money management – Apple Pay and Revolut casinos, for example.

A saving grace is that the minimum deposit is nice and low at £10. However, the site scores poorly once again on withdrawal times. With debit cards, you’ll likely be waiting three to five days to get your money. And then for bank transfers that number climbs from three up to ten days. Ouch! 

How to Sign Up and Deposit 

Signing up for the casino is all pretty standard a process. You just need to follow these steps:

• Create a username and password.
• Provide info like your residential address, email address, and date of birth.
• Go to your email or text messages and verify your account by following the link provided.
• Your account should now be verified, though you may need to log in.
• Head for the cashier section and make your first deposit via a method of your choosing. Don’t forget to opt into the welcome bonus! 

Remember that at some point you’ll need to verify your identity. These are called KYC checks, and you’ll need to provide ID and proof of address. Do this as soon as prompted to avoid any holdups. Otherwise you could end up waiting to be approved before you can withdraw.

Space Casino has a full gambling licence, so we know it is clearly legit. The casino is owned and operated by STech Technology UK Limited, a company registered in United Kingdom with company number 10897880. Its registered address is 167-169 Great Portland Street, 5th Floor, London W1W 5PF.

As for that licence, it’s number 51276 and handed out by Great Britain’s Gambling Commission. 

Given its licensing credentials, you can be sure Space Casino follows the law. You can see examples of this yourself. For example, payment methods involving the use of credit will not be accepted. Similarly, you won’t find any buy bonus slots games. These are both banned under UK law, and it’s evident the site is sticking to its licensing requirements and following legislation.

In terms of those KYC procedures, Space Casino takes its customers’ safety very seriously. Before processing your first withdrawal, you’ll need to prove your identity and your address. 

How to Prove Your Identity

Space Casino follows much the same KYC procedure as other sites. Here’s what’ll happen:
 

• Start the process as soon as prompted. If you don’t, you’ll be asked to begin it when you request your first withdrawal.
• Upload a government-issued ID.
• Also upload a utility bill or bank statement issued in the last 90 days. This is your proof of address.
• In rare cases, the casino may also ask for proof of income.
• Submit the documents and wait for your approval to come through. Be aware this can take several days. 

Responsible Gambling

One area where Space Casino excels is responsible gambling. This is always super reassuring to see and is a sign that sites care about your wellbeing. You’ll find a good and broad range of responsible gambling tools. There are plenty of links to reading materials, alongside the likes of deposit limits, wager limits, and loss limits. Finally, they have options for time-outs and self-exclusion. 

Let’s call these back-to-back areas where Space Casino scores very well. Every time I review a casino I test its customer service rigorously. And I’m pleased to report that the 24/7 live chat is excellent. Once you begin a query, you’ll see a two-minute countdown before which an agent is expected to answer. In my case, an agent always got back to me long before the time elapsed. These agents were always very friendly with me and answered all my questions well.

If I were to try to summarise Space Casino UK I would say it is a casino for those who care more about customer care than flashy promotions. They need to gain a little in terms of what they give their players financially, but they are excellent when it comes to game quality and looking after every other customer's needs.

The way I would summarise Space Casino is this. If you’re looking for a site with endless thousands of games and big flashy promotions – it isn’t for you. But if you prefer a focus on quality titles and like to feel looked after as a player – go for it. 

I come back again to ‘quality over quantity’. A cliché perhaps, but it really does sum Space Casino up. If they could just sort those payment options out, it’d all be grand. The world doesn’t need more casinos accepting Visa, Mastercard, and nothing else.  

What Surprised Me

The overall customer experience is a good one. A smaller site like this could easily let itself down on its service, but this one doesn’t. The live chat and responsible gambling tools are actually highlights. I wouldn’t have expected that.