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Virgin Games' bonus offers are great, especially since most welcome bundles have been wager-free lately. When I joined Virgin Games, I had a choice to either go for £50 of free bingo tickets or get 30 free spins on Double Bubble as part of the Virgin Games sign-up offer. I chose the latter but bingo fans should know the free bingo tickets have a ticket value of £1 each if you get the £50 offer.

I paid £10 into my account to receive the free spins UK offer, but since it was a wager-free deal, I didn’t mind. I had all my wins paid out in cash, no problem. Other promotions come and go, but the daily free games offers seem ongoing. It’s pretty cool – you pick tiles to reveal hidden treasures, and if you collect enough matching symbols, you’ll win Virgin Games free spins or cash prizes.

And that's not all – if you like poker online you can grab £20 to play when you refer a friend. As long as they sign up and meet certain conditions, you'll get your poker credit to use in one poker room.

Loyalty Programme

You don’t need an invitation to start collecting V*Points. All you need to do is play. Winning £5 more on any Bingo game or £20 on any non-Bingo game, except Craps, will earn you one V*Point. What happens next? You can convert your points into cash or Virgin Air miles. One V*Point equals £0.01 or one air mile. 

Bonus Withdrawal Difficulty

I found the withdrawal process at Virgin Games Casino swift and easy. Initially, I was disappointed with the limited range of depositing options, as only debit cards were available despite the presence of a PayPal icon. However, after requesting a £20 withdrawal onto my Visa Debit, I received the funds four hours later — just like the casino promised.

But beware that using Mastercard or trying to cash out a large amount may affect the processing time. Also, the withdrawal process might be more challenging if the Virgin Games sign up offer requires you to meet wagering requirements.

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In my opinion, the Virgin Games slot and casino game collection is top-end. You can even play Virgin Games poker, live blackjack and roulette online here. The options may not be as extensive as other casinos', but I had a good feeling about Virgin Games even before I signed up. Here’s why. 

Table Games

It always bugs me when live dealer games get mixed up with classic casino titles just to bulk up the table games library. There’s no such thing at Virgin Games UK – top marks from me for making my experience here so positive.

When I last visited the site, I counted 18 roulette and 17 blackjack tables, seven video poker games, and a few baccarat variations. I was especially glad to see high-stakes variants – something I missed when reviewing other UK UK casino sites. If you’re a high roller, High Stakes Roulette Splendide, High Stakes Single Deck Blackjack, and High Stakes Blackjack Match can offer bets as high as £5,000 per session. Another upside – Virgin Games exclusives. These include EU Roulette, Multi-hand Blackjack, Virgin Solitaire and the casino’s innovative Wild Seat Poker.

Slots

Based on the game developers, I had high hopes for Virgin Games' slots. If you favour slot games over other casino games, you’re in for a treat. So, what are the best real money online slots to play at Virgin Games? I think Money Train 4 from Relax Gaming and the zen-like Big Bamboo from Push Gaming are superb. If you’re compiling a list, remember to include Honey Rush 100 from Play’n GO; it’s super sweet. 

If you enjoy games with the scatter wins feature, 9 Masks of Fire and 9 Pots of Gold from Gameburger Studios are some of the best slots to play on Virgin Games. When researching for the Virgin Games review, they both have proven very lucrative for me.

Live Casino Games

The live casino section at Virgin Games UK is modest but I still enjoyed it. Most games are powered by Evolution Gaming, giving you a taste of playing at a real brick-and-mortar casino. But while I love Evolution Gaming, it’s refreshing to see other live game studios represented, too. 

For instance, you can play Virgin Roulette Live from Stakelogic or place a range of stakes on Pragmatic Play’s Blackjack: The Club or Blackjack Ruby. With multiple camera angles and HD live-streaming, these games allow you to enjoy the same high-quality gameplay we’ve all come to expect from Evolution. 

⭐ Virgin Games’ Star Game: Marching Legions

Have you tried Marching Legions? It’s a cool-looking game from Relax Gaming that I haven’t played in a long time. I forgot how fun the walking stacks can be during the re-spin feature. Although the game didn’t play out the way I hoped, it still gets top marks from me for its superb RTP rate of 98.12% (higher than Blood Suckers!). The win potential of 10,000x your bet is also not to be sniffed at. 

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There is a mobile app for Android and iOS here. I mean, you'd expect nothing less from a brand as big as Virgin. It comes with a great interface and the clean, slick theme of the browser site carries on through here. Searching for and playing my favourite slots on my iPhone 13 was effortless via the app.

You could always play via the browser site too, it works pretty well. But taking a couple of minutes to download the app is very much worth it.

Pragmatic Play, NetEnt, Play’n GO, and Microgaming are some of the biggest names at Virgin Games.

If I were to name one signature release from each developer, then Book of Dead would be Play’n GO’s. Blood Suckers is my personal favourite from NetEnt, while Microgaming will be forever known as the creator of the legendary Immortal Romance. Pragmatic Play boasts an extensive games portfolio, but you can’t go wrong with Big Bass Bonanza – it’s emblematic.

Virgin Games payment methods was the only area I feel slightly let down as some of the best casino payment methods are missing. On the website, I noticed PayPal and Apple Pay options, but I was only offered Visa and Mastercard when depositing. But I was still impressed with the Virgin Games withdrawal time UK players can expect, which can be as fast as four hours. This is how long it took for my winnings to arrive onto my Visa card – the fastest I’ve ever received my payments. 

Mastercard can take up to one day or longer. But, remember, you’ll need to have at least £10 in your account before you can request a cashout.

To successfully sign up and deposit at Virgin Games in the UK, follow these steps:   

• Use our ‘Visit Site’ link at the top of the page to go to the casino’s homepage.
• Click the ‘join now’ button to create a chat name and password.
• Use the dedicated fields to fill out your details. 
• If you have a Virgin Games promo code, use it. 
• When a message pops up to confirm your identity, use the tool provided to submit your photo ID. 
• Opt into the welcome bonus, if you wish. 
• When redirected to the payments page, choose your payment method and deposit.  

If you’re worried about your safety playing at Virgin Games, let me put your mind at ease. Virgin Games UK holds a gambling licence from the UKGC (UK Gambling Commission). As a result, KYC (Know Your Customer) procedures are also in place. They can be a pain, but I would be worried if the casino didn’t conduct security checks.

Like other casinos I’ve signed up to, I had to prove my identity before depositing and withdrawing at Virgin Games. Moreover, Virgin Games hires independent labs to assess its Random Number Generator (RNG). These auditors also verify the games’ average payout percentages to ensure fair play.

How to Prove Your Identity

To deposit or withdraw, you need to prove your identity during registration, so let’s start: 

• Take a photo (front and back) of your photo ID document, such as your passport or driver’s licence
• Click the ‘upload your documents’ button to submit the copies
• Wait for the thumbs-up from the casino
• For any issues, contact the casino’s live chat agents.

Responsible Gambling

Even if you’re only a casual player, it’s good to know Virgin Games offers a selection of tools to ensure responsible gambling. These include cool off and self-exclusion features, deposit limits, and session reminders.

I feel so bad for agonising the customer support agents with so many silly questions. But how else will I test their patience? This time, I didn’t have to try hard. My address didn’t match my ID card. Whoops. Thankfully, the agents were super helpful and fixed the issue in no time.

Virgin Games no longer offers phone support, but you don’t really need it thanks to the live chat, available 24/7. You can also submit a request under the ‘email us’ section. Also check out the casino’s FAQs page. It’s one of the most detailed sources of information I’ve come across at a UK casino.

Virgin Games Casino Review in Summary

Virgin Games doesn’t look anything special. But I like a clean design, so I was okay with it. More importantly, the site worked like clockwork on both my Mac and iPhone. The Virgin Games app is great. It might even be one of the best casino apps I've used lately. I took it out for a stroll to my local cafe recently and the mobile version was as smooth as the Chai Latte I ordered.

It baffles me why more online casinos don’t include demo play. I’m looking at you, Mr Vegas! I had so much fun testing new games using this feature at Virgin Games. Overall, for a smaller online casino, Virgin Games has a lot going on. The Vault alone is a treasure trove of fun activities like free slot battles and daily prizes.

What Surprised Me

When I first started this Virgin Games review, I had no expectations. But every time I revisited the website, I was surprised at how much I liked it. It was mainly down to the free games feature and other action-based ways to win free goodies. These are such small details, but I think they help Virgin Games stand out.