I wasn’t sure what to expect when starting this Cookie Casino review, but I hope they'll continue to grow because the product it has made in the few years they have been around is very impressive. Perhaps most impressive of all is the promotions they run.
Updated by Colm Phelan
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Fact Checked by Owen Watters
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Massive collection of over 2,000 casino games
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A sign of a lesser casino, in my opinion, is when it front-loads its bonuses. By this, I mean they have a very good welcome offer, but then everything dries up. Cookie Casino often has a healthy two-tier welcome bonus but rewards new customers.
It's human nature that a welcome bonus is likely the first thing most people think about when they look at online casinos.
When I first started playing, I may have fallen into the trap of choosing a casino based on a flashy welcome bonus. I would then start playing and realise that most of the time, there wasn’t much substance to the casino.
This is why I like what Cookie Casino has done with its welcome bonus. Now, let’s not be naive; it also benefits the casino as it keeps us playing their games, but that’s okay as long as we are getting rewarded.
When I joined, there was a two-tier deal with the first bonus matched 100%. So whatever you deposit, the casino will give you the same amount in a bonus. This figure will be capped, however, at €100. With this bonus, I also received some free spins on a chosen game.
Make sure to read the terms and conditions carefully, though. You will need to deposit a minimum amount to claim the bonus, and they will also look for your bonus code.
On the second deposit, you'll need to follow the same rules, meet the minimum deposit, and have the second bonus code, which will differ from the first.
The Cookie Casino VIP or loyalty program has 30 levels, but don’t worry, it's quite easy to follow. Basically, the moment you deposit and start gaming, you receive points.
The more points you earn the more free spins you get. For example, 25 points might earn you 10 free spins.
The best thing about the program is that they turn to cash once you earn a certain amount of points. That’s a great incentive to keep using the casino; the higher you climb the VIP ladder, the more cash you can earn.
Cookie Casino seems to follow normal industry standards when it comes to withdrawals. As is usual, you will need to verify your identity and address before you can withdraw any funds. You can see later in this article what forms are accepted.
The most important thing we look for when it comes to bonuses is wagering requirements. I think most casinos fit in the 30x to 50x range. What I mean by this is you have to wager 30-50x the bonus amount.
Cookie Casino falls right in the middle here with a 40x wager requirement. I would have liked to see 30x but 40x isn’t terrible either.
The withdrawal speeds for Cookie Casino are pretty good. They mention they have super fast withdrawal times, but, to be honest, they are pretty standard. E-wallets are paid out immediately after the processing times and other payment options normally depend on the provider.
Every type of title you may think of is available at Cookie Casino. Cookie Casino’s title lobby can be described as nothing less than excellent.
Poker fans can look forward to virtual offerings such as Caribbean Stud Poker and everyone’s favourite, Texas Hold'em. If you often play slots online, you may spin the best slots and the highest-paying progressive jackpot slots.
The site is divided into casino and live casino sections and you can make use of a few filters like game provider, new games and top games to refine your selection.
Alternatively you can use the search function. Aside from the great visuals throughout the site, the actual games are also bursting with HD graphics, each of them carrying their own unique and exciting theme.
The load times are quick no matter what kind of device or browser you’re using, but we recommend using the Google Chrome browser as this will offer the best desktop experience.
Blackjack is my favourite game to play when I use any online casino, so I put a lot of importance into a casino’s table game selection.
Cookie Casino has hundreds of different variations of poker, blackjack, roulette, and baccarat, so there should be something for every taste.
Personally, I like the way the Blackjack section has not only the standard game but also specialised versions like Blackjack Switch and Spanish 21.
If there are roulette lovers reading this, Cookie Casino may be about to become your new favourite, as it has 50+ variations of the game that cover every possible taste.
Slots players have a lot to look forward to here - if you already have a favourite slot game, it’s likely you’ll find it at Cookie Casino. T
here are all kinds of them available. For instance, you can not only play classy thematic spin games and quirky new video slots, but also exciting fruit machines that remain as popular as ever among some players.
There are some great jackpots on offer at Cookie Casino that can get you a life-changing sum in a single spin. There are over 40 gaming machines, such as King of Kings, Sticky Bandits, Stoned Joker, Power Force Villains, and so on.
There’s a full live casino experience available at Cookie Casino.
The site has over 300 live games to satisfy anyone who has that itch. If they have a table game, it likely has a live version, including poker, blackjack, and baccarat.
Not every version of each game offered has a live version, but I was fairly satisfied with the choice. Professional dealers and high-definition streams for all the games I tried definitely enhanced the experience.
For all casino games, you can communicate with the dealers, and there is a genuine casino atmosphere with authentic backgrounds. This is probably one of the stronger parts of the casino as everything runs very smoothly while you play, so no complaints at all in this area.
Evolution Gaming, Pragmatic Play and Playtech are the leading providers for the. This is probably why I had such a smooth experience as these are some of the best game providers in the industry. The variety certainly helps as well. All-in-all very high marks in this category.
Cookie Casino offers several other online casino games, most notably video poker.
I always have to be careful here because I always tend to stick to my favourite games but classics are classics for a reason so you’ll just have to bear with me. Buffalo King’s Megaways, in my opinion, is the star of the team when it comes to Cookie Casino’s game offerings.
RTP will always be the first thing I look for in a game, and I have a rule to only settle for 96%. The RTP here is 96.52%, which isn’t unbelievable, but the 5,000x your stake win potential brings it up a lot in my estimation.
I am also a sucker for the design so I found the desert setting with buffalos and friends very aesthetically pleasing.
There’s no mobile app for Cookie Casino at the moment, but don’t let that put you off - you can enjoy the full experience when using your usual browser on your mobile phone or tablet.
Being such a new site, it’s clear that the mobile casino experience was taken into account and you might even find you have a smoother experience on your smaller device. You won’t lose any quality of gameplay, as all of the games are optimised for mobile use.
Cookie Casino has paired with some of the best software providers out there, all of which provide games for the best online casinos in Ireland.
Cookie Casino allows you to play games from such gaming industry giants as:
Players can choose from a number of different deposit and withdrawal methods. Some of the casino online payment methods available are:
There are no charges to deposit and the minimum amount for all methods is €20 while the maximum ranges from €4,000 to €6,000, depending on your method.
Signing up for Cookie Casino is very simple:
The very first thing I check when playing or reviewing a casino is if it is legit. Cookie Casino is licensed and regulated by the Malta Gaming Authority under licence: MGA/B2C/394/2017. This is the main factor we look for when deciding whether to trust the site.
The KYC process is one of the most lamented processes in the online gambling world, but I can't stress enough how important it is. Cookie Casino will ask you to verify your identity before you can withdraw your funds. It can be frustrating, I know, but it'll save you in the long run.
The casino also says that its random number generators are also subjected to rigorous testing by independent auditing companies to ensure the fairness and impartiality of the games. This is always nice to know before you start spending money at a casino.
During the sign-up process, you will have to confirm your email which is now standard. Then the KYC process is pretty standard too. You will need to verify your identity with a government-issued ID.
Then, for your address, a bank statement or utility bill issued in the last three months does the job. Use the specified section on the site to upload the documents, it's very simple.
You’ll be able to access the responsible gaming section either via the link at the bottom of the site, or through your account section. Here you’ll find details on preventing or addressing problematic gambling, seeking help from external organisations, or limiting your play.
In terms of the features available, you can visit your account section to set your deposit limits, wagering limits, session limits and loss limits. You can also choose to close your account or self-exclude in order to block access to your account.
The best way to get in touch with the support team is via live chat. This way you can chat directly with a help desk employee in order to solve your problem as quickly as possible.
Most wait times are less than a couple of minutes. You can also send an email to Cookie Casino by contacting them at support@cookiecasino.com.
No casino is perfect, and Cookie Casino has some faults. This is personal, but I don't really like the casino's theme or website design.
A more universal problem is the lack of a dedicated casino app, so there's room for improvement. The website is compatible with mobile, but an app would be much better.
Having said that, I would recommend Cookie Casino. There isn’t really anything unique about the casino, but they do what they do very well. For me, the large selection of games and the quality of the games are what sets the casino apart from its rivals.
24/7 customer service, good responsible gambling tools, and super quick processing times are all ways the casino shows it values its customers, and in the end, that's all I’m really looking for.
The whole design and theme of Cookie Casino is something totally different. The theme is very well illustrated throughout the site, using eye-catching visuals.
Although the theme is strong, the navigation and user experience are still simple and straightforward. You’ll find your balance and cashier at the top of the page when logged in and you can access any other areas like your account, VIP info or promotions using the menu at the side of the screen.
The Minimum deposit for Cookie Casino is €20. When it comes to maximum deposits it depends on the payment option. The majority have a limit of €4,000, while Skrill and NeoSurf will let you go as high as €10,000.
Cookie is one of the fastest casinos for payout times. Other than with bank cards and bank transfers, your payout will be instant. Visa, Mastercard, and Maestro will take 1-3 days, and a bank transfer will take 1-5 days.
Yes, Cookie Casino seems safe and employs most of the security measures you would want from them. They employ strict KYC measures and use the most legit game providers. I would have liked to see exactly what SSL technology they use but I couldn’t find it listed anywhere.
From everything I can see, yes they are legit. It's licensed by the Malta Gaming Authority, which is the number one thing I want to see when trying to figure out if a casino is legit. The games are also tested 100% independently.
This is the part of Cookie Casino that I like. The minimum withdrawal for all payment methods is €10. I’m always very appreciative when a casino has a low withdrawal figure as god knows we aren’t all made of money.
It's very easy to reach the casino with any question you have day or night because their live chat is open 24/7. For less pressing matters you can also email them at support@cookiecasino.com. There is currently no phone call option.
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Colm Phelan has spent several years working in the iGaming industry and has plenty of experience when it comes to writing, researching and rigorously testing online casinos and sportsbooks. While Colm has invested a lot of his time into the digital marketing world but his other passions include poker and a variety of sports including golf, NFL and football.
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