Launched in 2024 by the legendary ProgressPlay network, HotWins has already made a splash on the UK casino scene. In this HotWins casino review, I’ll take a closer look at their huge game library, as well as how the site delivers on customer service, payment methods, mobile play and more. But before that, let’s talk about those all important bonuses - particularly what they’ve got in store for new players like you.
Updated by James Briscoe
Editor
Fact Checked by Owen Watters
Vice President
Huge bonus section with value every day of the week
Brand new but with the backing of well-established ProgressPlay
Epic cashback deals available to all players
#ad. 18+. Gamble Responsibly. GambleAware.org. New Customers Only. T&Cs apply. Wager from real balance first. 50X wager the bonus. Contribution varies per game. Selected games only. Wager calculated on bonus bets only. Bonus valid 30 days / Free spins valid 7 days from receipt. Max conversion: 3 times the bonus amount or from free spins: £20. Min Deposit £10 required. Limited to 5 brands within the network. Withdrawal requests void all active/pending bonuses. Excluded Skrill and Neteller deposits.
HotWins has a seriously slick promo page that’s bursting with added extras you can claim. From cashback deals to deposit bonuses, network wide promos to loyalty programmes, there’s almost always a bonus to claim in my experience.
HotWins always have a welcome bonus that you can claim. It usually comes as a combo of a deposit match bonus and free spins, but the particulars and numbers involved vary. You can check what it currently is by following the links right here on this page. Just know that if you want to claim the bonus then you can’t deposit using Neteller or Skrill
Casinos.com reviews expert James Briscoe says:
If you already have accounts at other ProgressPlay casinos then remember you can only claim a welcome bonus at five of them, before you’ll no longer be able to.
HotWins often has a cashback casino bonus that you can claim by visiting the promotions page. These run on Wednesdays, Saturdays, and Sundays and also exclude Neteller and Skrill deposits. You can usually claim around 10% of your losses back when opting in before depositing.
As an existing customer you can claim a smaller deposit bonus on select days of the week. These usually range from 20-25% and are subject to the usual wagering requirements and payment exemptions.
HotWins has a great loyalty programme which you’re automatically enrolled into upon successful registration. You’re given a set of ‘missions’ to complete when you first start, such as making your first deposit, or setting up responsible gambling options.
For every mission you complete, you earn points which help you move up the levels. You can also gain points simply through playing casino games. As you move up the levels you’ll unlock achievement badges and rewards which you can find in the rewards section of your account.
With your points you can buy rewards such as a £30 bonus with 200 points, or five free spins on a selected slot game for ten points.
There’s a pretty steep 50x wagering requirement on bonus funds before they can be withdrawn, which I found disappointing. but then you do have a generous 30 days to complete it. For free spins, the amount is calculated as the value of the free spins and this too is subject to 50x wagering. You only have seven days to complete the wagering on your free spins bonus, which is less ideal.
If you claim bonuses as part of the loyalty scheme then the winnings (rather than the total bonus amount) from these are subject to 50x wagering.
Like many casinos, HotWins has game weightings in relation to the wagering requirement. You should keep these in mind, as if you play games with only 10% weighting, your wagering requirement will effectively increase by 10x (i.e. 50x wagering becomes 500x).
This is pretty standard practice across UK casinos, but it’s a shame to see so many excluded games. Still, don’t let that put you off the bonuses. The vast majority of slots will count 100% towards your wagering requirements.
HotWins offers up a huge number of games, around 2,500, first and foremost thanks to its well established partner ProgressPlay. The vast majority of these are in the slots section, but there’s also a solid selection of around 80 live dealer games.
You’ll find the table game selection under the ‘Casino’ heading in the filtering bar. There are 43 games in total, with a focus on roulette and blackjack. There are no filtering tools in the RNG table game section, but with it being so small, it’s probably not necessary.
Poker fans will only find one stud poker option. This part of the catalogue is pretty bare bones and only suited to roulette and blackjack fans.
The slots section of the library is where HotWins comes into its own. There are well over 2,000 slots to choose from encompassing almost 80 different providers. These are helpfully split up into ‘slots’, ‘jackpots’, ‘new’, ‘featured’, and ‘favourites’. The final category is populated by you, so you can save the games you particularly enjoy.
The live dealer lobby is easy to access and well organised into roulette, blackjack, and baccarat. If you’re looking for something different then you can search by provider or flick through until you find it, with only 84 titles, it won’t take long. In total you’ll find:
Keep an eye on the promotions page for any live casino bonus codes that the site is running. I've seen a couple crop up recently.
Coming from renowned developer Games Global, Gold Blitz Extreme is a high octane slot title. Building on the original Gold Blitz game, it features a 4x6 grid and offers over 4,000 different ways to win. A high volatility slot game with a fairly high RTP of 96%, a blitz is precisely what this game plays like!
HotWins Casino doesn’t have a dedicated mobile app, but it does have an excellent mobile site. You’ll have access to all of the same games, payment providers, and other features. The buttons are the right size for mobile screens and the games can be played in landscape mode. Everything ran smooth and slick on my iPhone 13 Pro, so I'm happy to recommend this as one of the newest mobile casino platforms out there.
With a lineup of nearly 80 software providers, HotWins is practically guaranteed to have a few of your favourites in the catalogue. Below are some of the popular providers alongside and I’ve also recommend you a few of their games to try.
Sure, Visa and Mastercard casinos are easy to come by. But I know us players are savvier and more varied in how we like to deposit and withdraw these days. Thankfully there are a good few payment options available at HotWins. They cover pretty much all bases, excluding crypto. You’ll be able to make deposits and withdraw via:
All payment methods have a minimum deposit of £10, excluding Skrill and all Neteller casinos deposits for which it's £20. Then there's Neosurf with a minimum of £15.
Casinos.com reviews expert James Briscoe says:
PayviaPhone has a maximum deposit of £40, so if you’re a high roller, you’ll want to give this payment method a swerve.
In terms of withdrawals, you’ll be able to use any of the accepted deposit methods, excluding Neosurf. There’s a super budget friendly minimum withdrawal amount of £5 across all providers.
HotWins aims to process all payments internally within one working day, so the remainder of the payment time depends on the provider. Generally speaking, e-wallets are the way to go for the fastest withdrawals.
HotWins subjects all withdrawals to a 1% transaction fee up to a maximum of £3 in fees.
Making an account at HotWins is easy, but it’s even easier with a little help. Here’s a step-by-step to get you started.
HotWins operates under the huge ProgressPlay umbrella, so they’re backed by a well-known company. They have a licence from the UK Gambling Commission (number 39335) and also a remote licence from the Malta Gaming Authority (MGA/B2C/231/2012).
As part of the ProgressPlay network, HotWins will try to verify your identity automatically if you have a verified account at any of their other sites. If you don’t, you’ll need to upload a copy of your ID (such as passport or driving licence), as well as a copy of a recent bill or bank statement clearly showing your residential address.
HotWins Casino has a comprehensive selection of responsible gambling tools. In fact, they’re so keen for you to play safely that one of their loyalty missions is to read up about what’s on offer. This includes:
HotWins send you a Responsible Gambling email as soon as you sign up. This details all of their tools and how to implement them.
You can make use of all of these settings through your own account, so there’s no need to contact anybody unless you’d like to. If you’d rather have one of HotWins’ team set up a responsible gambling tool for you, then you can just drop them an email at customersupport@instantgamesupport.com.
I found HotWins has pretty solid customer support, with live chat easily the best way to go when there’s an issue. To begin the chat you’ll need to search for your query in the FAQ and if you can’t find it, you’ll then be directed to an agent.
HotWins is a brilliant casino for slots fans, with plenty of daily jackpot slots and a library that even the most time-rich player couldn’t complete in full. The table game selection falls flat, but the live dealer games are varied and from top providers. So, if you’re a poker fanatic, best to look elsewhere. Otherwise, you’re covered!
The bonus section is packed with promos, though wagering requirements are a little steep at 50x. Overall, this is a solid new casino with the backing of a well respected brand and bonuses that can add value if you stick to the terms carefully.
The scope of the games library is certainly impressive for such a new casino. The number of bonuses on offer too is impressive, though when you take into consideration the terms, it doesn’t seem so great. Even the winnings from loyalty programme perks are subject to wagering.
If HotWins could take a more generous approach with their bonus terms it would see their offering go from good to great.
The minimum deposit for most methods is £10, though for Skrill and Neteller there’s a £20 minimum. If you’re using Neosurf there’s a £15 minimum. It’s also worth noting there’s a low maximum deposit limit on the PayviaPhone option of just £40, so keep that in mind if you’re a high roller.
HotWins processes all payments internally within one working day. Then, after this, it’s up to the payment provider to process the payment. For e-wallets this can be as little as a couple of hours, while for bank transfers it can be up to five working days.
Yes, HotWins takes all the necessary precautions to keep your data secure. It uses trusted payment providers only, and a third party called Babaloo Limited to help with their payment processing. Their payments are endorsed by PCI, an independent payment security firm. The games are also from well respected providers.
Yes, HotWins is part of the ProgressPlay network of casinos. This umbrella company owns hundreds of well known casino brands and is fully licensed by the UK Gambling Commission. The UKGC are known for being one of the most thorough and exacting licensing bodies in the world.
HotWins has a very player-friendly minimum withdrawal amount of £5 across all payment providers. If you have less than this in your account and would still like to make a withdrawal then you can contact customer service who will usually be able to help you.
The best way to contact HotWins is through the live chat button on the bottom right hand corner of the screen. However, if you’d prefer you can also email them at customersupport@instantgamesupport.com for a lengthier response to your queries in under 1 working day.
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James began working in the online casino industry in Malta as a copywriter, before writing about casinos and esports betting for new sites and affiliate companies. He then wrote casino reviews for Gambling.com before joining Casinos.com full-time and has been part of the team since. James loves making articles to help players like you.
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